Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: Hawthorne Village
MPN: 917292
I am so disappointed, I was expecting a actual train not a dummy , nothing like I saw it don't make any sound I'm so sorry I purchased it.
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I got no problem with the train itself. I got a problem with the truck. The train will not stay on the track is the track is hard to put together. The pieces of the track breaks all the little snap pieces on there. It’s just not worth what y’all appetizing to me And I do apologize for my negative comment. Have a blessed day.
Reply from Bradford Exchange
Hello, I am very sorry the train is not staying on the track! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
A very well-made product. Received product as described well within time limit
Be aware that this product is tied to a subscription, which was not clearly disclosed at the time of purchase. The tracks advertised were not included and require subsequent orders. This was frustrating and disappointing, and I have requested cancellation of my subscription and removal from all email communications.
Reply from Bradford Exchange
Hello, I am sorry for any confusion regarding this collection and how it works. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Rosie
I received 1 peice of the train set It was to be christmas present I do not know where the rest of I is
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I was under the impression that this was a whole train set. Not one piece
Reply from Bradford Exchange
Hello, I am sorry for any confusion regarding this collection and how it works. Please email us at customer_inquiry@bgeltd.com with your order information so we can discuss this in more detail. -Rosie
In thing lead to beleave some rolling stick came with purchase and not just the locomotive
They don’t send the whole series at once not even if you speak to someone on the phone. They charge you for every part they send you and if you talk someone they give the run around over the phone!
I am unable to rate this product at this time because I have yet to receive the COCA-COLA Through The Years Express Train Collection.
Reply from Bradford Exchange
Hello, I am sorry to hear that you have not received your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
i sent a message to customer service and never got a reply back i only recevied the locomotive collection means the whole train
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Didn't get the whole train as seen in the advertisement.
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I have a model engine that has no tracks to operate on. What a great deal…NOT.
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I am going to send it back
Reply from Bradford Exchange
I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Cuz u didn't give me the whole train yet u send me just the front of the train when I pay for the whole train
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Nice product
Nice train but price for one piece is high
Reply from Bradford Exchange
Hello, I am sorry you are not happy with the cost of your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
I don't want it and I would like to return it for a refund. Please print me a label.
Reply from Bradford Exchange
Hello, I am sorry to learn you were disappointed with your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Great product just wish it all came at once so I could set it up for Christmas
I didn’t get nothing but the engine foe$200.00 if I got the track and the electric controller I would be satisfied but if not I would like to sends it back
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Hope .more train cars come soon
