I didn’t realize this is a pieced tower. Canceled further orders.
Quality: 5
Value for money: 5
Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
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Product details
Brand: The Bradford Exchange
MPN: 924054
All reviews
I did not receive all the parts, only the base.
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry to learn only part of your order has arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
I never received my order that was a Xmas gift. I paid extra money for expedited shipping. The email i got said delivery dec 23.
Quality: 1
Value for money: 1
Reply from Bradford Exchange
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
If I could give this 0 stars, I would. I was expecting a quality made product and what I received was a plastic toy. Over $50 or a piece of plastic and not even for the entire clock. The material of the product should have been disclosed in the details on the website. I do not recommend this product.
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry to hear that you are less than happy with your order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Rosie
A piece was broken and another piece was broken off. I tried to call but was put on hold and it took too long!
Quality: 2
Value for money: 2
Reply from Bradford Exchange
Hello, I am sorry to hear that your order arrived in less than perfect condition. Please email us at customer_inquiry@bgeltd.com with your order information so we can help. -Rosie
Got the first issue (bottom piece) & it’s beautiful but been trying to contact Bradford on how to receive the rest of the clocktower?
Quality: 5
Value for money: 5
Product came scratched with paint missing and Minnie’s leg was broken
Quality: 2
Value for money: 1
Reply from Bradford Exchange
I am sorry it arrived broken! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I haven’t received my whole train , only one piece though getting charged monthly for one part? When will I get the full train to enjoy before Christmas!
Quality: 2
Value for money: 2
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Layne
Would of like to have known that was being sold in pieces not a hole clock
Quality: 2
Value for money: 2
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
Don't be fooled. Its $50 for the 1st piece. $87 for 2nd and 3rd a month later. $87 the last piece a month later. If you miss a payment it takes 2 months to get the next pieces. Grrr... Product is good, it's super cute. But that needs to be specified on the product page clearly! It is not.
Quality: 5
Value for money: 4
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Beautiful
Quality: 5
Value for money: 5
The first piece is absolutely beautiful. Can't wait to receive the others
Quality: 5
Value for money: 5
I paid full price for the Clock Tower. I was only sent the base. It appears that there are four sections. Three sections were not sent in order to complete the tower.
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Layne
When can I expect the other 3 parts of the clock tower?
Quality: 5
Value for money: 4
I've only received one section so far, which does not allow me to rate this item!!
Quality: 4
Value for money: 4
I only received one piece. The base. Will there be more coming?
Quality: 5
Value for money: 3
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I don’t know exactly what it looks like I only received the bottom part . Again I thought I paid for it in full but I guess I didnt also should send the whole thing at once not by pieces .
Quality: 3
Value for money: 1
Reply from Bradford Exchange
Hello, I'm sorry to hear about your experience. Please email us at customer_inquiry@bgeltd.com with your order details or full address, along with a description of the issue, so we can assist you promptly. – Tee
Very nice looks good in my office and my family loves it too
Quality: 5
Value for money: 5
It was only one part of the tower, made out of plastic and the characters looked like a blind person painted their faces.
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry to learn of your experience! Please get in touch with us via email at customer_inquiry@bgeltd.com with the order information or your full address and a description of the issue so we can assist you! -Tee
my daughter is a Disney retiree and I usually buy her anything new that comes out. We rreceived the bottom part of the tower recently and she is excited to see the rest.
Quality: 5
Value for money: 5