Really nice
Quality: 4
Value for money: 4
Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
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Product details
Brand: The Bradford Exchange
MPN: 143042001
All reviews
I absolutely love this! I always look at the faces of the characters in the Disney items I purchase. The Bradford merchandise never disappoints.
Quality: 5
Value for money: 5
Can't wait to use this next year, almost want to leave it up.
Quality: 4
Value for money: 4
WHAT A MESS! I sent email twice that item was not delivered. I spent an entire morning attempting to speak with a customer service agent and finally got a hold of one. I was told by the post office that the package was delivered to the address they had and from what I understand it was mislabeled by Hartford Exchange and delivered as indicated on mailing label. When we discuss the address, they could not give me the address that they made the delivery, but they asked me about the address it was supposed to go to, and when I gave it to them, they said no that’s not the address that they did the delivery at. I explained to the post office people that it was the vendor who The package was insured for shipping, but the post office said that they would not honor the insurance if it was mislabeled. I verified with Bradford Exchange that it was never received and it was mislabeled to its destination. I requested a refund and was told that I should receive it within 5-10 days. Very disappointed with the whole experience.
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!