Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: The Bradford Exchange
MPN: 924071
I bought a complete bookend set and only received 1 piece for the price of 3
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Layne
Super cute. Amazing detail. Although I paid a lot for shipping and was told it was supposed to be delivered on a certain date, however I didn’t get it till many days later which was incredibly frustrating and annoying. If I paid for expedited shipping and I don’t get the product till many days later it really upsets me and makes me reconsider buying from the company again.
I would have liked to get all three bookends at the same time. Still waiting for the other two. Unsure when they will arrive.
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
I still don’t have the third piece to the collection.
Could I please get the rest of the set?
I only received a bookend containing Zazu and Rafiki and was told by the online chat that the rest of the collection would come at a later time. However, the Rafiki piece looks really good. When I fully receive the product, I’ll update the review!
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
I wish I knew that u were only get a single piece of the book shelve and then them charging your card every month for a new piece instead of paying all up front and getting all the pieces at once. Very upsetting. I would have loved to get the whole set but being it’s in a subscription , it’s a down fall for me.
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
This was the second item I bought from the company that came in broken
Reply from Bradford Exchange
I am sorry it arrived broken! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
