Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: The Bradford Exchange
MPN: 924119
I got A lighter. Not the stand. Not the collection. A LIGHTER
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Gillian
Lovely piece my wife will enjoy it in her boo basket this Halloween
I think the way that this product was advertised is nefarious. You're very intentionally trying to make people pay way more than the actual advertised amount, by putting in the fine print that it's a subscription that will be charged every month or two (or whenever you get the supplies.) I'm willing to guess that most people don't realize this until a package comes in the mail with only a single lighter, leaving them very confused.
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I still haven’t received my shipment! It’s been almost 3 weeks!
Reply from Bradford Exchange
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
-ok look back when i was interested i placed the order then 10 minutes later i canceled the order. I never got any thing. So Please stop harassing me
Reply from Bradford Exchange
I am sorry for the frustration! Please know review emails are automated by Trustpilot; you can unsubscribe via Trustpilot's website.
If you need any assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna
I still haven't received my order yet!!!
Reply from Bradford Exchange
Hello, I am sorry to hear that you have not received your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Cool fucken product
Reply from Bradford Exchange
We’re so pleased to hear that you are happy with your Elvira® Zippo® Lighter Collection! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
Never received the item.
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!
Never even received it.
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!
I was under the impression I was getting all of the lighters and the Elvira stand. I only received 1 zippo lighter for over $60. I am very disappointed.
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
You suck.
Reply from Bradford Exchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne
Didn't realize this was a subscription, and you don't get the stand until you've paid about $200 for lighters. Asked to cancel my subscription last week but haven't heard back from their support team.
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
I had bought a collection of lighters. And when the package arrived, I only received one damn lighter. It was the most expensive lighter I ever bought.
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
I didn't get what I ordered. It should have been the pictured item but was a single lighter and then was charged another $65 on top of what I already spent with no explanation?
Reply from Bradford Exchange
Hello, I am sorry to learn you were disappointed with your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Tee
Well i never got the package man :( so i can’t exactly rate the product but im sure it would’ve been pretty cool
Reply from Bradford Exchange
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I did not receive everything that is in the pictures. I only received 1 lighter. Extremely disappointed and dissatisfied.
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
You have to buy it in 3 installments of $50. My impression was that you get the set, but for a total of $70 after fees and S&H I got 1 lighter and that's it. For an additional 2 payments of $70 each I'd have the full set. No thanks.
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I have yet to receive my purchase and have been charged twice $66.01.
Better description in ad. Tell exactly when display comes. Never heard of getting a display later - 2 products later- should’ve come first - then the lighters for the display. Also I paid for 2 day shipping and package was lost. Bradford was eager not to take responsibility- and blame the shipper. Glad I paid and trusted both. That’s sarcasm btw. Then to receive a single lighter w/ no display only made matters worse.
Reply from Bradford Exchange
Hello, I am sorry for any confusion regarding this collection and how it works. Please email us at customer_inquiry@bgeltd.com with your order information so we can discuss this in more detail. -Rosie
I love the character and can't wait for the rest.
