Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: Hawthorne Village
MPN: 918092
Haven't received the item yet
Reply from Bradford Exchange
Hello, I am sorry for the delay! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
Beautiful well made train that will have me coming back for additional purchases. I couldn’t be more pleased.
Look amazing have not run it yet
I paid for the entire set and only received the engine. The cow catcher on the engine was broken in shipping.
Reply from Bradford Exchange
Hello, I am sorry to learn of your experience! Please get in touch with us via email at customer_inquiry@bgeltd.com with the order information or your full address and a description of the issue so we can assist you! -Tee
I haven't received this ITEM.....
Reply from Bradford Exchange
Hello, I'm sorry to hear you're waiting on an order! I would like to check on this for you. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! - Jessica
I want to return this . Not worth it.
Reply from Bradford Exchange
Hello, I am sorry to learn you were disappointed with your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Awesome train
Much smaller than I expected.
Reply from Bradford Exchange
Hello, I am sorry to hear that you are less than happy with your order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Rosie
I like to collect trains.
Reply from Bradford Exchange
Hello, thank you for the feedback regarding your recent order. If you are in need of any assistance, please feel free to email us at customer_inquiry@bgeltd.com with your order information or full address so we can help. - Jessica
Did not get all of the items. No track, car's,or the coal tender to make it a complete ho scale train set.
Reply from Bradford Exchange
Hello Gregory, I am sorry to learn only part of your order has arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
I like the weight of the train but didn't like the plastic parts for the money I would be paying. I sent it back.
Reply from Bradford Exchange
Hello, I am sorry to hear your order was not as expected! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! - Jessica
Very nice.
The product is good but the Bradford Exchange is awfulthey dont do what they say they are going to do Sent it back Grandson crying but they just don't do what they said
Reply from Bradford Exchange
Hello Fatima, I am very sorry to learn of your experience! If you are in need of assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Britney
