Perfect gift made for a Harry Potter fan
Quality: 5
Value for money: 5
Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
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Product details
Brand: The Bradford Exchange
MPN: 138882001
All reviews
The quality isn’t the best. Also it only lights up and moves for an hour before it shuts off permanently. To start it again you have to unplug it entirely. There’s also no volume control, it’s either full blast or off completely.
Quality: 2
Value for money: 1
Reply from Bradford Exchange
Hello, Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. - Chelsea
Love this tree topper! Great for any Harry Potter fan!!
Quality: 5
Value for money: 5
Love this tree topper!
Quality: 5
Value for money: 5
Love it the owl is gorgeous don’t like the fact that it only turns for an hour then you have to turn back on so hubby gonna bypass that somehow but too tall for my 71/2 ft tree sop gonna have to buy new one which I’ve been wanting
Quality: 5
Value for money: 3
More then expected love it
Quality: 5
Value for money: 5
Beautiful and well made
Quality: 5
Value for money: 5
Never received
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!
It took a while to arrive, then it arrived broken. I took pictures to send to the company, in hopes they would send out a replacement immediately. When I called, I was told it would take a couple of weeks to reprocess the return, then a couple more to mail out a new one. That's too long, I want my grandson to see it for Thanksgiving. So I glued the broken pieces. It's still missing one. We are committed customers, and thus feels awful; especially since the pieces are so costly. Will be returning for a refund.
Quality: 3
Value for money: 2
Reply from Bradford Exchange
Hello, I am sorry to hear that your order arrived in less than perfect condition. Please email us at customer_inquiry@bgeltd.com with your order information so we can help. -Rosie
So detailed! This is a gift for my daughter. She's going to be so excited!
Quality: 5
Value for money: 4
A unique item to add to our Harry Potter collection
Quality: 5
Value for money: 5
I absolutely love this tree topper! Lights, music & motion - it tops my Harry Potter themed Christmas tree, how fun!
Quality: 5
Value for money: 5
Beautiful work it is so perfectly pretty.. it is worth the price that I paid. Shipping was perfectly good.
1 hour and then you have to flip the switch, wait 10 seconds to have it work again seems poorly planned. Especially when it's plugged into an outlet. Also there's no volume control on the music which is just a partial of Hedwigs Theme on repeat. One of my Hogwarts castle steeples were broken off when arrived which I fixed with super glue, but for the price and to have it be ehhh.
Quality: 4
Value for money: 3
Reply from Bradford Exchange
I am sorry it arrived broken! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna