HARRY POTTER HOGWARTS Castle Wall Clock

HARRY POTTER HOGWARTS Castle Wall Clock Reviews

A product’s star rating is calculated as the average of all its reviews.


Bradford Exchange logo

Sold by Bradford Exchange

bradfordexchange.com

147.5K Reviews

3.9

The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.


Here’s what people highlighted

Quality

4.2

16 ratings

Value for money

4.1

16 ratings


Product details

Brand: The Bradford Exchange

MPN: 143128001


All reviews


Rated 5 out of 5 stars

Love it. Thanks.

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

A little disappointed the clock face is too dark even when it lights up.

Quality: 4
Value for money: 4
Rated 5 out of 5 stars

It is a perfect gift

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Amazing product. The wife loves it. It is built really well but still feel the price could be a little better. It is said to be Thomas Kinkade but didn’t feel like it was. The face of the clock just didn’t have the pop of a standard of the Thomas Kinkade line. Of the material would have been canvas it would have made the clock perfect.

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Price was good, fast shipping & product was packaged well.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Product ordered to be delivered my Dec 16th with another item.. while the other one arrived this one never did.. UPS shows air bill created but never picked up.. Email to Customer Service, never replied. Waited on hold for 20 minutes on Dec 23rd, and they kept saying it was on way despite what UPS was saying, refunded my 2 day delivery fee but refused to refund my clock stating it will arrive any day, and a week later no package and UPS stated it was never picked up.. Just submitted proof to my CC company to refund this item..

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Reply from Bradford Exchange

Hello, I am sorry for the delay! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee

Rated 4 out of 5 stars

Only one problem. Lights stay on when light isn’t very bright. Just worried I’ll go through a lot of batteries.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

It didn’t work, we have to return it. It’s defective. The hands touch each other stopping it from work properly. I’m waiting for the return slip so I can send it back.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

I am sorry you are unable to set the time! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 5 out of 5 stars

Granddaughter loved it!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I had an issue getting it to set at first, but it’s working fine now. It’s so beautiful and I love it!!!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

We purchased for our daughter who loves Harry Potter. The clock brought a wonderful smile to her. Thank you for a great product. God Bless.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Looks good. It’s a Christmas present so I don’t know how she likes it

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Reply from Bradford Exchange

I hope she loves it! - Anna

Rated 1 out of 5 stars

Shipped me a US Marines clock instead of this order. Reached out to customer service twice via email and got no response. Had to call them and coordinate a return. They will not ship my correct clock until I return this one they incorrectly shipped me. Thus, to get my correct order it's going to take me about 5 weeks after ordering when considering their fulfillment mistake and slow customer service. I expect better after dropping $500 on 2 clocks.

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Reply from Bradford Exchange

Hello, I am sorry for the wrong item. Please get in touch with us via email at customer_inquiry@bgeltd.com with the order information or your full address and a description of the issue so we can assist you! – Tee

Rated 5 out of 5 stars

My son’s a Harry Potter fan.

Quality: 5
Value for money: 4
Rated 3 out of 5 stars

Nice but too dark to see easily

Quality: 3
Value for money: 3
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Reply from Bradford Exchange

Hello, I am sorry you are not happy with your order. Please get in touch with us via email at customer_inquiry@bgeltd.com with the order information or your full address and a description of the issue so we can assist you! – Tee

Rated 5 out of 5 stars

This clock is awesome! Super fast delivery and is hanging in the man cave now!!! Thanks

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

It’s beautiful! Love it!

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Nice clock but the hands should illuminate

Quality: 4
Value for money: 4
Rated 2 out of 5 stars

The clock, once I got D size batteries, lite up, and, looked great, 2 days later, it is not lighting up none, ..

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry to hear about your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea