I love it. Stylish and very comfortable.
Quality: 5
Value for money: 5
Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
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Quality
Value for money
Product details
Brand: The Bradford Exchange
MPN: 137816012
All reviews
prefect for they but still pricey
Quality: 5
Value for money: 5
The jacket is great. It smells of chemical not leather. It's been airing out since we received it and it still smells.
Quality: 4
Value for money: 4
I was disappointed in the quality of the coat when I received it. I purchased it as a gift, but felt that the quality of the coat did not match the photos of it online. The leather was not attractive and the Sherpa collar was very thin. Customer service, however, was very kind and professional. I was quickly granted a refund and communication with the team was excellent. I will shop on the site again in the future.
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Layne
Have yet to receive the jacket. Delivery was 12/28-1/12. Nothing was rec'd. I called and was told it was out of stock. No communication was received from Bradford prior to my phone call. Now told delivery is 2/24. Very disappointed. I expect that the jacket will arrive on that date if not sooner.
Reply from Bradford Exchange
Hello Barbara, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie
Never received product...it been more than a month
Reply from Bradford Exchange
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Worst customer service I have ever experienced. Product arrival kept getting pushed back and I finally cancelled the order when I no longer had confidence I would EVER receive it. Found an alternative from another company and it was ordered and delivered from across the country in less than three days. Bradford Exchange should learn from its competitors. I won't be returning.
Quality: 1
Value for money: 1
Reply from Bradford Exchange
I am sorry for the delay of your order! If you need any assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna
I have not recieved this, it was never delivered. I cant rate what I dont have... I paid for it though...
Reply from Bradford Exchange
Hello Kathleen, I'm sorry that your order has not yet arrived! I would like to look into this for you. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Dianne
Just what I wanted.
Quality: 4
Value for money: 5