Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: Hawthorne Village
MPN: 918032
Looks well-made sturdy heavy. It's only the locomotive so I can't use it with no track. You need to send the track with it first so one can use it. Why not send the whole set? is it because you want shipping fees for every car in the set?
You sent me old version! From 2020. Was expecting 2024 Very disappointing and expensive! Please don’t send me anymore
Reply from Bradford Exchange
I am sorry your order is wrong! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Picture shows engine and back up tender. Delivery was engine only. Disappointed that advertisement and actual delivery were different.
Reply from Bradford Exchange
Hello, I am sorry to learn only part of your order has arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
I love it...can't wait for more pieces
Reply from Bradford Exchange
I'm glad you love it, Augie! - Anna
I Received The First One The Locomotive, What About The Second and The Third Coming?
I did not get the full set no track no box carts
Reply from Bradford Exchange
Hello Jesse, I am sorry for the misunderstanding! This collection is advertised as a monthly subscription. If you need assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Taylor
How do I know if I like with no track
Reply from Bradford Exchange
Hello, I am sorry for any confusion regarding this collection and how it works. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Amy
I only got the first part of the train and it’s sooo small!!! And no tracks?! I felt like I got scammed! Ripped off! It felt like plastic but not cheap.
Reply from Bradford Exchange
Hello Martha, I am sorry to learn of the confusion regarding your collection! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or full address, with a recap of the issue so we can assist you! -Carla
Not good I wouldn't buy again
Reply from Bradford Exchange
Hello Natalie, I am very sorry to learn you are not happy with your order and would like to assist you. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or full address, with a description of the issue so we can assist you! -Carla
