Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: The Bradford Exchange
MPN: 138978001
Not good the stones fall out
Reply from Bradford Exchange
I am sorry the stones fell out! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Very nice but arrived with 2 stones missing, sent back for repairs
Reply from Bradford Exchange
I am sorry stones were missing! If you need any assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna
This place is fake or ascam they say they sent my item they have not usps states they are still waiting for package bradfor says its on the way I ordered ot in time to receive by mother's day it is now 3 day past mother's day and still don't have the ri g
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!
Opened it and 2 of the stones fell out!! Crappy quality, never got a chance to wear it!!
Reply from Bradford Exchange
I am sorry the stones fell out! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Arrived with 2 stones missing. Returned item.
Reply from Bradford Exchange
Hello, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Layne
Was unhappy when 3 stones fell out after only wearing for a couple of days but customer service has been absolutely fantastic about replacing my ring which I ❤️ thanks
I am totally disappointed and will be sending back as the wrong item was sent to me. I did not receive what I ordered, also, I paid for expediated shipping with guarantee to be delivered by December 23rd, and I did not receive until after Christmas on December 26.
Reply from Bradford Exchange
Hello, I am sorry to learn of your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
It was nice looking but it was missing a stone
Reply from Bradford Exchange
Hello, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Layne
If I could rate this with a negative number, I would rate it a -10. I never received the item. I never received any customer support from The Bradford Exchange, just a request to rate their crappy service. I would NEVER recommend this crooked organization to even my worst enemies. I fully understand their 1.2-star rating and intend to share my rating on Yelp.
Reply from Bradford Exchange
Hello, I am sorry for the delay! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
It was exactly has pictured
The stones are already falling out poor quality
Reply from Bradford Exchange
Hello, I am sorry to hear that your order arrived in less than perfect condition. Please email us at customer_inquiry@bgeltd.com with your order information so we can help. -Rosie
Stones fell out the first day I wore it. I tried emailing and noone has responded. Crappy customer service too.
Reply from Bradford Exchange
I am sorry stones have fallen out! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Much smaller stones that shown in advertisements ❗️
Reply from Bradford Exchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne
I have now received 2 of these rings one was shipped as a replacement for the first one.. the first one within a week lost a stone and the second one within 24hours lost a stone.
Reply from Bradford Exchange
Hello, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Layne
Absolutely beautiful
Ring is perfect size, so glad for half sizes. Wishes stones were slightly larger. Enjoy wearing it.
All the stones are truly beautiful. The only thing I wish I could've changed was the main stone to my own birthstone.
The ring it's self is okay. But it looks old and Tarnished. The Gems on the side are way smaller than expected.
Reply from Bradford Exchange
Hello, I am sorry to hear that you are less than happy with your order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Rosie
Honestly gave my first one 1 star because they messed up the order, not the right stones on one side but right on the other side. But. 5 stars because they let me keep the messed up one when I asked for a refund. And refunded me. So, very happy with customer service. 10/10 will order from them again absolutely.
Product was shipped March 12 and I still have not received. Customer service says I must wait 30 to get any further action. Cannot evaluate ring as I never received the ring!
Reply from Bradford Exchange
Hello, I am sorry to hear that your order has yet to arrive. Please email us at customer_inquiry@bgeltd.com with your order information so we can look into this for you. -Rosie
