Sent the wrong item and told me another was coming in time for a gift and never came. Spent 1 hour on two calls with customer service to be lied to. Paid for express shipping to insure arrival time and nothing. Will not buy from again
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry that you never received the order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
