Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: The Hamilton Collection
MPN: 907862001
Didn’t receive anything and they refuse to respond and refund me. Do NOT order from them.
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie
Never received it.
Reply from Bradford Exchange
Hello, I am sorry to hear that your order has yet to arrive. Please email us at customer_inquiry@bgeltd.com with your order information so we can look into this for you. -Rosie
I ordered this product in early November. Received it shattered in pieces. When I called customer service I was informed you would replace it and ship it by December 3rd. Upon not receiving it, I again called customer service and was told it wouldn't ship until January 3, 2026. So I was left without a Christmas gift. Customer service was totally unacceptable. Representatives gave two different delivery dates. Terrible, terrible customer service. Truly disappointed in your company.
Reply from Bradford Exchange
I am sorry it arrived broken! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
PERFECT IN MEMORY OF MY LATE WIFE
I received it damaged and broken into multiple pieces. For as expensive as these items cost I would expect that a precious moment figurine would be shipped in a lot better packaging than what it was shipped in. Not happy since I was supposed to be giving this to someone for a gift and I did not have time to reorder a new one.
Reply from Bradford Exchange
Hello, I am sorry to learn of your experience! Please get in touch with us via email at customer_inquiry@bgeltd.com with the order information or your full address and a description of the issue so we can assist you! -Tee
I never received it and it is late 1 month and will miss my anniversary. Do not use this company. I am starting to post on Facebook . I am very upset and they don’t even say sorry. They charge way too Much for their items. Horrible
Reply from Bradford Exchange
Hello, I am sorry to hear that your order has yet to arrive. Please email us at customer_inquiry@bgeltd.com with your order information so we can look into this for you. -Rosie
Figurine arrived with an incorrect name should have been John and Sandi I returned the figurine by USPS on 06/06/2022. I have not had a response as yet.
Reply from Bradford Exchange
Hello, I am sorry to hear your order was unsatisfactory! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Stephanie
I never received
Reply from Bradford Exchange
Hello Jeanell, I am sorry to learn your figurine has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Britney
