Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: The Bradford Exchange
MPN: 923834
Sell all products in one shipment. Spreading product over several shipments ruins giving this product to family living on east coast this is a disaster
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
This was a gift. My daughter absolutely loves it and she gets a little gift every month until she has them all. She says they are beautifully painted and absolutely adorable. I'm very pleased that it turned out to be a nice gift that keeps giving.
Well thought I was buying the whole clock but was buying 2 pieces of the clock. I tried calling 3 x to find out how to get the clock and rhe rest of the pieces once per month. First they have alot of better business bureau complaints for deceptive advertising practices. There customer service is horriable.first day I called was on hold 1.5 hours no answer so 2nd day figured I would use there call back method well im.still waiting for a call 3rd day same same as day 1.
Reply from Bradford Exchange
Hello, I am sorry for your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
MISLEADING . I'm not into disrespectful reviews. All I will say is to carefully read the entire description before purchasing anything from this company. Had I gone through with this, it would cost 50.00 for each set of 2 figures and .... The Clock doesn't come right away. I didn'teven ask how much it was separately. After further inquiry with an agent, I learned that this cute gift would have cost approximately 600.00 + . Not joking. The information is there, however the wording or presentation is misleading. After a long talk with management , They did return my money. After they sent and charged me twice for 2 of the same figures. It was extremely frustrating. I am waiting to be removed from their email list.
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding with your subscription plan order! If you are in need of assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Never received the clock so I canceled the order. You did not give me credit on my charge card and then you BILLED ME AGAIN ! That's double billing for a item I never got ! Please fix this... Thomas Ludovico client : 745431883 item 140242001. order : 940014869415 On top of it all,, I just was BILLED two times for the same item. I had to cancel my credit card for safety reasons due to the fact every time I call I get directed to " INDIA " and can't understand half of what their saying.. I will NEVER buy anything from this company.............
Reply from Bradford Exchange
Hello, I am very sorry for the unexpected charge! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie
This was elusive advertising. It was not clear in the least that this would be a recurring charge. Immediately Cease and desist all future charges for this nefarious subscription that was presented as the one-time purchase of an entire clock and not $70 dollars a month for 1 or 2 items to build a clock over an extended period of time. Ridiculous.
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Great looking product.
Returned item because or the overall price being too expensive
Reply from Bradford Exchange
I am sorry you aren't happy with our fees! If you need any assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna
If it wasn’t for the shady way of advertising. You never say the total price it will cost since the clock is a subscription. It’s close to $500 for all shipments. I think better business bureau should know
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Don't purchase this item. You are being tricked to think you're buying a clock then spend 100.00 for two items to come at a time. Don't buy it, horrible quality just in the two small figurines I received. Stay away from Bradford Exchange!!!
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Just wish the next ones would ship quicker
Reply from Bradford Exchange
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I love this product so much!!!
This is a subscription product, meaning you will not be purchasing what is viewed as a complete purchase. You will not receive the clock as purchased for the price listed.
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding with your subscription plan order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
I did not get the clock. You sent it to the wrong address. I have disputed the charges.
Reply from Bradford Exchange
I am sorry the address is wrong! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I am very dissatisfied with this purchase. I had no idea I would not receive the entire collection, but have since been told I would only receive two figurines at a time over several weeks intervals with each shipment costing over $65. I still have no idea if and when the clock itself would be sent.
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
I feel that I have been taken advantage of. I didn't realize that I was just buying pieces and not the whole until I received the package. There is no way I would pay over $600 dollars for a clock. I hope others read this so they know what they are getting invested in.
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
Misleading picture!!!! Looks like you'll receive a wall clock, but you only get 2 of the small figures. Very unhappy with this falsely advertised item.
Reply from Bradford Exchange
Hello, I am sorry to learn you were disappointed with your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Tee
You sent me the wrong item. I ordered the Snoopy wall clock and you sent me two Snoopy statues. I sent you an email and got no reply. Please fix this.
What a rip off
Reply from Bradford Exchange
Hello, I am sorry to learn you were disappointed with your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Tee
Approaching two months and I don't have it yet - missed the birthday.
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!
