Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: Hawthorne Village
MPN: 49096
One car does not constitute a collection. Where is the rest of the product I paid for ?
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
When I receive the rest of the product I'll be able to rate it.
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
My son in law was very please
I bought this for my son who is the largest Philadelphia eagles fan in the world and he is going to love it
I wanted all 3 trains (set) to give for Christmas. I only received the locomotive. The site pictured all 3. Disappointed!
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
So worth the $ for this train
I only received the engine. I thought it was the whole train. Can someone please explain?
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I only received one front train car. I can’t do anything with that (no track no battery) and I thought I was purchasing a train set I could see going around my small table top Christmas tree. But instead no Christmas train for me. The only joy I would have experienced this year new Christmas Tradition, but now I won’t have a train set. I paid all that money to see one train car sitting on my dining room table no track ir anything. Pathetic purchase. Pathetic Miss representation of a train set. False advertisement!!! Bait and switch.
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Never received it
Reply from Bradford Exchange
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Looks as good as the Super Bowl XII train set but only have one thus far
Was hoping to get the whole set $90 for just one piece is hefty I hope I can afford to get the rest soon
This is the perfect gift for my friends son. He will really love it.
I was under the assumption that all three cars came with the "collection".. I only received the engine.
This is very nice! Will I get the next engine before Christmas? Giving it as a gift
I just wish I got track with the order.
You have me too afraid to do I or say anything to you. It's impossible to converse with you . I want the remaining items included in the eagles train group. But I'm not putting anymore if my personal info because I don't trust your company. It's your fault. You ripped me off on shipping fees also. My first order included a coal train.. Guess what . I didn't get it. You act like Iike scammers.
Reply from Bradford Exchange
Hello, I'm sorry to hear about your experience. Please email us at customer_inquiry@bgeltd.com with your order details or full address, along with a description of the issue, so we can assist you promptly. – Tee
When will I receive the second Box Car with the score of the Super Bowl game on it???
Not what I was expecting. Very vague on product descriptions, or maybe deceiving is the right word.
Reply from Bradford Exchange
Hello, I am sorry to learn of your experience! Please get in touch with us via email at customer_inquiry@bgeltd.com with the order information or your full address and a description of the issue so we can assist you! -Tee
The ad is very confusing. I ended up cancelling the order. It’s $103 per car, while it states they will be separate shipments it never says each car is $103.
I’m returning it. Too expensive for this item.
Reply from Bradford Exchange
Hello, I am sorry to learn of your experience! Please get in touch with us via email at customer_inquiry@bgeltd.com with the order information or your full address and a description of the issue so we can assist you! -Tee
