Cancelled the order because I chose 2-day Rush Delivery to receive by a specified date for a specific occasion but when I contacted your firm for tracking information one day before the specified delivery date I was informed that your 2-day delivery did NOT mean delivery by the specified date but actually meant 2-day delivery after whenever you decided to send the order. So I couldn’t receive the item for the occasion AND paying for false delivery promises is a HUGE red flag as well as an unacceptable customer service policy. Reviews of your firm also indicate multiple undesired subscription issues by many unsatisfied customers. Maybe one day I can buy the item from one of your unsatisfied customers who bought the item in the past, please REMOVE ME FROM YOUR MAILING LISTS, thank you.

Reply from Bradford Exchange
