Rainbow Bridge Personalized Candleholder

Rainbow Bridge Personalized Candleholder Reviews

A product’s star rating is calculated as the average of all its reviews.


Bradford Exchange logo

Sold by Bradford Exchange

bradfordexchange.com

147.4K Reviews

3.9

The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.


Here’s what people highlighted

Quality

4.5

32 ratings

Value for money

4.3

32 ratings


Product details

Brand: The Bradford Exchange

MPN: 138117001


All reviews


Rated 1 out of 5 stars

After taking 30 days to receive my order, it was not personalized with any name that was supposed to be on the candle holder. I immediately called and your representative was very nice about the mistake. She reordered the same item and said that it would probably take another 3 to 4 weeks of waiting to receive this order. I still cannot understand why it took so long to receive the original order since it had not even been personalized. Hopefully the second order will be right when it gets shipped. Thank you.

Quality: 3
Value for money: 2
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Reply from Bradford Exchange

Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne

Rated 1 out of 5 stars

I did not get my product

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Reply from Bradford Exchange

Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie

Rated 5 out of 5 stars

Very well made. Very emotional to see it.

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

I love it good memory for my fur babies

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

It is just what I wanted. Beautiful.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Loved it. I gave it to friend who lost her beloved dog. The sentiment was perfect.the name was a little small hard to read but she loved it anyways.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I love this candle rainbow bridge I have gotten a couple of the and were warmly accepted. My only hiccup was it took a long time to receive.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I absolutely love this. It's just the right size to put next to my baby's memorial plaque.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I absolutely love my candle holder. So pretty.

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Bit pricey but appreciated

Quality: 5
Value for money: 3
Rated 5 out of 5 stars

My niece loved this gift

Quality: 5
Value for money: 5
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Reply from Bradford Exchange

We are happy to hear that your niece loved it, Julia! We look forward to serving your collectible needs again in the future. -Lucy

Rated 5 out of 5 stars

It was very nice and our sons family loved it.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Beautiful!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

My beloved Puggle died at 16 years old. She had a good life and we loved each other completely. This candle holder is in her honor, and I will keep it forever.

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

The candle is lovely but I was disappointed that the dog's name engraved on the heart was too small to see. The name was only 4 letters so there plenty of room to engrave it across the whole heart. I was also disappointed that the jar wasn't open so a larger flame less candle could be placed inside.

Quality: 4
Value for money: 3
Rated 2 out of 5 stars

never recd. personized name

Quality: 3
Value for money: 2
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Reply from Bradford Exchange

Hello Martha, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie

Rated 5 out of 5 stars

This Rainbow Bridge candleholder is so pretty and the quality is quite good. We have it placed right next to our Lucy's picture. When I look at it I think of how much she was loved and how much we miss her.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

This Rainbow Bridge Candleholder is beautiful. It was well-packaged, and the personalization is perfect. This makes a wonderful addition to our standing portrait of our lost loved pet, Henna.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

I WISH I COULD GIVE A GOOD RATING FIRST I ORDERED 2 OF THESE ITEMS AND WHEN THEY GOT HERE THE NAMES OF MY PET WAS NOT ON THEM!!!!!!! SO I DID WRITE CUSTOMER SERVICE WHICH WAS NOT MUCH HELP. I GUEESS I WILL TELL YOU, IF THIS CAN NOT BE CORRECTED YOU CAN TAKE MY NAME AND EMAIL OFF YOUR MAILING LIST BECAUSE I WILL NOT BE DOING BUSINESS WITH YOUR COMPANY ANY MORE. I HAVE ORDERED A LOT FROM YOU.....

Quality: 1
Value for money: 3
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Reply from Bradford Exchange

Hello, I am sorry to learn of your experience! If you are in need of any assistance, please feel free to email us at customer_inquiry@bgeltd.com with your order information or full address so we can help.- Jessica

Rated 3 out of 5 stars

They are very pretty but mine came without the personalized heart on it ... I had to call to have them resend me 2 new ones and I still have not received them.

Quality: 5
Value for money: 5
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Reply from Bradford Exchange

I am sorry it came without the personalized charm! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna