Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: Hawthorne Village
MPN: 1401658001
The lights keep going out, and have to turn it off and back on again to work
Reply from Bradford Exchange
Hello, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Layne
This will fit in perfectly with my North Pole village and train display.
Santa's workshop is nice. The fault I found with it was that it seems to eat battery's, which is surprising because it has LED's. Also, Bradford should off er a 3.5 volt converter for their lited items.
Reply from Bradford Exchange
Hello, I am sorry to hear about your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
I was not satisfied with this item and i wanted to return it for a refund. I was told to keep it and a refund would be issued. I still have not recieved my money back.
Reply from Bradford Exchange
Hello, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
I've already returned it and I'm waiting for my refund. Very poor quality, it looks nothing like the picture. The only thing that resembles the website photo is the train in Santa's hand. Everything else looks amateurish and cheap. I was very disappointed plus the Christmas tree did not have a star and was not lit. I advise not wasting your money on this piece, it's definitely not worth it. I just wish I'd taken pictures of it before I returned it.
Reply from Bradford Exchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne
PERFECT FOR MY TRAIN LAYOUT,
Amazing quality
This will be a great addition to my Christmas Village set up next year
I love it ❤️ I like trains
It's beautiful and I love it.
Paint and fit of parts below average.
Reply from Bradford Exchange
Hello James, I am sorry to learn you were disappointed with your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Unique well crafted and has the Santa vibes
Needs to come with a transformer power supply
Reply from Bradford Exchange
Hello David, Thank you for the feedback, I will be sure to pass it along. – Sadie
The product is good your services suck I like for you to email me and will talk about it you should be interested for you to find out with the Bradford Exchange
Nice piece but painting of details was not the best. I have a indifferent opinion of this item
Reply from Bradford Exchange
Hello Todd, I am sorry to learn that your order did not meet your expectations but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Lucy
just as it looks on lines the detail is great
The lights didn't work. It is a nice piece to look at though.
Reply from Bradford Exchange
Hello Michael, I am very sorry to learn the lights are not working! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
it ok not what thought it would be
Reply from Bradford Exchange
I am very sorry you are not completely satisfied with your order. If you need any assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Taylor
Beautiful addition to our Christmas village.
Beautiful addition to my Christmas village.
