Silver Moon Model Train Collection

Silver Moon Model Train Collection Reviews

A product’s star rating is calculated as the average of all its reviews.


Bradford Exchange logo

Sold by Bradford Exchange

bradfordexchange.com

147K Reviews

3.9

The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.


Here’s what people highlighted

Quality

4.0

21 ratings

Value for money

3.3

21 ratings


Product details

Brand: Hawthorne Village

MPN: 49177


All reviews


Rated 5 out of 5 stars

The train engine and cars are made of quality materials and are beautifully designed.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

It’s for my great grandsons birthday which will be here soon

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Well, first I didn't realize this was a On30 scale train. I thought I was getting an HO train, because all of the other train collection were HO. However, it is a beautiful locomotive and it will work on my HO layout. Cannot wait to receive the rest of the train set. But, for now I have it displayed with my other trains.

Quality: 3
Value for money: 2
Rated 5 out of 5 stars

Everything works as promised. It's a beautiful train

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I WISH IT WAS LARGER BUT IT IS VERY NICE.

Quality: 4
Value for money: 5
Rated 2 out of 5 stars

Don't waste your money.

Quality: 2
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry to learn of your experience! Please get in touch with us via email at customer_inquiry@bgeltd.com with the order information or your full address and a description of the issue so we can assist you! -Tee

Rated 1 out of 5 stars

Never received

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Reply from Bradford Exchange

Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!

Rated 5 out of 5 stars

It’s very beautiful

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

My grandson received only 2 cars and zero tracks and according to the product description, there should have been 5 cars and a full set of tracks. My son has now moved and to remedy this order, you will need to contact me to get his new address. Your immediate attention to this request is greatly appreciated.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 5 out of 5 stars

My dad enjoy his too

Quality: 5
Value for money: 5
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Reply from Bradford Exchange

I'm glad he loves it, Caden! :) - Anna

Rated 5 out of 5 stars

I love the detail on this locomotive

Quality: 5
Value for money: 5
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Reply from Bradford Exchange

We are happy to hear that you are pleased with your order, Caden! We look forward to serving your collectible needs again in the future! -Lucy

Rated 5 out of 5 stars

Love this train

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Seems like a very good value.

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Thought I was buying the track plus all the train, was not explained on the website correctly

Quality: 5
Value for money: 1
Rated 1 out of 5 stars

Poor manufacture quality. Nothing like the HO trains I bought as a kid. I expected hi quality as you market it as a collector item. Next is getting it in pieces. All pieces should be shipped together. So far I only have the locomotive and tender shipped by themselves. NO track to run on, NO power pack,NO passenger car. I received the extra track pack before the locomotive but I could only display on a section of track if I wanted to. Still not sure if I will return. Get me the rest of my stuff!

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor

Rated 5 out of 5 stars

I genuinely like this product. If you like wolves and trains this is absolutely the product for you. My only gripe is that is price seems a bit too high but its a well made product, so I cannot complain. I genuinely love the artwork on the sides of the cars and I plan on buying more cars later down the line.

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Very nice quality, looking forward to part 2 of it.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

It’s beautiful but I thought I was getting more for the money.

Quality: 5
Value for money: 3
Rated 2 out of 5 stars

Bell arrived broken an the hook of cargo is already semi broken

Quality: 2
Value for money: 1
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Reply from Bradford Exchange

I am sorry it arrived broken! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor

Rated 1 out of 5 stars

Please cancel my collection. I do not want to be charged on my debit card . The locomotive I ordered does not fit my ho scale track

Quality: 2
Value for money: 1
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Reply from Bradford Exchange

Hi, Josh! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor