Songbird Serenade Music Box

Songbird Serenade Music Box Reviews

A product’s star rating is calculated as the average of all its reviews.


Bradford Exchange logo

Sold by Bradford Exchange

bradfordexchange.com

148K Reviews

3.9

The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.


Here’s what people highlighted

Quality

3.8

77 ratings

Value for money

3.5

78 ratings


Product details

Brand: The Bradford Exchange

MPN: 122521001


All reviews


Rated 3 out of 5 stars

Smaller than I was envisioning

Quality: 4
Value for money: 3
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Layne

Rated 2 out of 5 stars

The birds broke off too easily. The colors were not as brilliant as depicted in the ad.

Quality: 2
Value for money: 2
Bradford Exchange logo

Reply from Bradford Exchange

I am sorry it's broken! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 1 out of 5 stars

It’s not good quality. I can literally find similar if not better products at the Dollar Tree. Highly disappointed.

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 5 out of 5 stars

The music box was very beautiful and will be cherished.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Can't. The person I sent it to for her 103rd birthday has not received it yet. When I first ordered it was supposed to be delivered on the 11th Her birthday is on the 9th. I called Bradford on the 11th when it did not show up. It is why I had to give you a one. The lady I spoke to on the 11th once again guaranteed me that it would be reordered and arrive in one to two days because I asked for the express delivery. Once again it did not happen. It should have shown up by the 13th. Now I get emails telling me that it will be delivered on the 18th and I was still charged the express delivery amount. I think that should be lowered to your 12.99 charge. The lady I sent it to was taken to California to spend time at her daughters Not a good sign. You have many things I would definitely rate after I purchase it and someone actually receives it Now I have to drive across town when I get a "it was delivered" email before the porch thieves get it Jerry (Gerard) Van Slyke

Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie

Rated 1 out of 5 stars

Firstly, the item was delivered after Christmas although it was promised to arrive before (I paid extra $20 for express shipping!!). Poor quality and looks cheap. It was a big mistake to order it for the money! Never again!

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry to hear that you are less than happy with your order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Rosie

Rated 5 out of 5 stars

Beautifully feminine. My wife loves it.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I also bought this for a friend who is very nice and she just loved it.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Music doesn’t play correctly. The bird top was broke off

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry to hear that your order arrived broken. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea

Rated 5 out of 5 stars

It’s beautiful a bit smaller than expected but beautiful

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Beautifully crafted music box makes a cherished gift.

Quality: 5
Value for money: 4
Rated 1 out of 5 stars

Small for the money, and birds on top had fallen off, and can't see the other birds painted on it that well. Done buying here.

Quality: 3
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry to learn of your experience! Please get in touch with us via email at customer_inquiry@bgeltd.com with the order information or your full address and a description of the issue so we can assist you! -Tee

Rated 5 out of 5 stars

It was a gift for my granddaughter, she loves it👍🏻👍🏻👍🏻❤️❤️❤️

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I received it quickly and love it.the music is really nice

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Beautiful and elegant

Quality: 5
Value for money: 5
Rated 3 out of 5 stars

Nice buy not worth the money

Quality: 5
Value for money: 3
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry you are not happy with the cost of your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea

Rated 1 out of 5 stars

Does not look like photo. Has a piece of foam to cover the music box inside. Just not what I was expecting when I thought I was getting what was on website. False advertising.

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry to hear that you are less than happy with your order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Rosie

Rated 5 out of 5 stars

Nice trinket box, great gift

Quality: 4
Value for money: 4
Rated 4 out of 5 stars

I thought it would be bigger

Quality: 4
Value for money: 3