Spellbound Tote Bag

Spellbound Tote Bag Reviews

A product’s star rating is calculated as the average of all its reviews.


Bradford Exchange logo

Sold by Bradford Exchange

bradfordexchange.com

147.1K Reviews

3.9

The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.


Here’s what people highlighted

Quality

4.3

27 ratings

Value for money

4.0

26 ratings


Product details

Brand: The Bradford Exchange

MPN: 140870001


All reviews


Rated 5 out of 5 stars

Beautiful! This bag is a work of art and very well made. Quality and beauty 5 stars!

Quality: 5
Rated 5 out of 5 stars

Love it! Love it! Love it! I just bought a second one after the 1st one started getting worn out.

Quality: 5
Value for money: 5
Rated 3 out of 5 stars

Larger than expected

Quality: 3
Value for money: 3
Bradford Exchange logo

Reply from Bradford Exchange

I am very sorry you are not completely satisfied with your order. If you need any assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna

Rated 1 out of 5 stars

Never received the first one. Tried to communicate with customer service never got a reply had to buy two

Quality: 4
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie

Rated 1 out of 5 stars

Said it was delivered but it wasn't and I had to buy it twice after contacting customer service. Ridiculous.b

Quality: 4
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie

Rated 3 out of 5 stars

The actual pocketbook is not nearly as colorfully precise as in your photos in your adds

Quality: 3
Value for money: 3
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry to hear your order was not as expected! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! - Jessica

Rated 5 out of 5 stars

I love this bag. It's perfect for the Halloween season and I can't wait to carry it. I also have the Nightmare Before Christmas bag and I get so many compliments on it. A great purchase.

Quality: 5
Value for money: 5
Rated 2 out of 5 stars

It is a super cute bag, but it is cheaply made. After only having it for a week the material is starting to pill from friction against my clothes. Definitely not worth the price.

Quality: 2
Value for money: 2
Bradford Exchange logo

Reply from Bradford Exchange

I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 1 out of 5 stars

You sent and charged me for a second purse which I did not order. I want to return. Please send me the necessary materials to do so. Linda Kozlowski 36 Clearview Drive Milford, DE 19963

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello, Please email us at customer_inquiry@bgeltd.com with your order information and we can help with the return process. -Rosie

Rated 5 out of 5 stars

I love my purchase..but if I could make a suggestion…maybe use a different delivery company..my product was delivered by ups mail innovations and then USPS… there was a period of a week it did not move at all and it was less than 2 hours from my home.. it was a little stressful…to see no movement for such a long period of time.. And when I reach to your company they advised to allow more time and reach in 30 days if I had not heard anything… I thought that was a little long as well since this product was shipped from just a few states away… as far as the product I love it!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

My FAVORITE bag of all time! Also, the most expensive but so worth it!

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Never got it,,was supose to be wifes christmas present,,,you had more than reasonable time to get it here, twice in 2 days the bradfotd excchange has lied to us on the phone about the delivery now being on the 21 of dec 2023, by 9 pm cst. We called on the 22 amd were to it eould be there thay night by 9 pm est. It mevrr showed, the post office said it went from il, to orlando fl, to jacksonville fl and on the 21rst of dec was sitting in caroline pouterico. Bradford first said in was in route from indiana, then when i chalanged that with what i had been showed by yhe post master and on my phone tracker, i was told it was in route from pouterico, scummy lies from bradford exchange, AND AT CHRISTMAS!!!! THIS IS WHAT YOU HAVE BECOME? YOU WERE ONCE A HOUSE HOLD NAME REPRESENTING QUALITY,,,,,,you have falling belowvthe quality of VA HEALTH CARE,,,,,never though they could have anyone less trustworthy but bradford exchange took that honor twice over this year,,,,,,,,,,SHAME ON YOU. I did my part trusting you to provide a christmas present to my wife and you failed her and me . Even a Mc Donalds happy meal will provide at least a gift on time,,,,,,

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello Lee, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie

Rated 5 out of 5 stars

Wife loved it. Couldn't ask for anymore. Thanks for the great gift.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Very sturdy and has plenty of room inside. A beautiful symbol of someone who loves black cats.

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Very nice but over-priced/ I bought as a gift but would not spend that much on myself for this product.

Quality: 4
Value for money: 4
Rated 5 out of 5 stars

The purse is awesome, lots of things fit in it, love it!!

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Love it it’s enchanting

Quality: 5
Value for money: 5
Bradford Exchange logo

Reply from Bradford Exchange

I'm glad you love it, Cathy! :) - Anna