Spooktacular Halloween Figurine Collection

Spooktacular Halloween Figurine Collection Reviews

A product’s star rating is calculated as the average of all its reviews.


Bradford Exchange logo

Sold by Bradford Exchange

bradfordexchange.com

147.8K Reviews

3.9

The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.


Here’s what people highlighted

Quality

3.2

83 ratings

Value for money

2.7

83 ratings


Product details

Brand: Hawthorne Village

MPN: 918063


All reviews


Rated 5 out of 5 stars

I loved the first one I ordered and gave it as a gift so I can say it was cute. I am still waiting for the rest of my second order of this item.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Glad get it

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

How would I know. Only received 2 of the five figurines and continue to have problems with “Customer Service”. This business sucks.

Quality: 4
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee

Rated 1 out of 5 stars

I never received it and I never received bouquet of flowers neither

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie

Rated 1 out of 5 stars

I only hot 2 pieces where is the rest of my order ?

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry to learn of the confusion regarding your collection! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! - Jessica

Rated 5 out of 5 stars

Great product but didn’t realize that I wasn’t getting the entire set

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Love it just need the rest of it

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Product came broke in poor packaging and box was cheap. The product was cheap looking and definitely not of Disney. Quality. Truly a disappointment

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry to learn of your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Tee

Rated 2 out of 5 stars

Item is the size of a baseball for 100$

Quality: 4
Value for money: 1
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Reply from Bradford Exchange

Hello Anthony, I am sorry to learn that your order did not meet your expectations but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Lucy

Rated 1 out of 5 stars

It arrived broken and was not good quality.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello Lisa, I am sorry to learn that your order arrived in anything less than perfect condition but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Lucy

Rated 1 out of 5 stars

I need all the figures

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, If you are in need of assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie

Rated 3 out of 5 stars

I received the 4 small pieces but never received the pumpkin. It was a gift for my daughter. Disappointed.

Quality: 4
Value for money: 4
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Reply from Bradford Exchange

Hello Julie, I am very sorry to learn of any confusion surrounding your order but would like to assist you. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Lucy

Rated 5 out of 5 stars

So far I have only received two of the figures, but they are perfect for my Disney collection. I can’t wait to get the rest.

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

This is my very first purchase with Bradford exchange. I thought they were going to be made of ceramic or porcelain but they are plastic which is actually better because they are less easy to break but I was not pleased with how much the cost was for the quality. The paint job could have been much better and seemed a little sloppy and the silver bracket labels with the titles of each figurine is cheap and of poor quality. I love the set and i’ve wanted to purchase it for quite some time but I do not think they should be $63 for each set with how the quality is. If it was porcelain or ceramic and a perfect paint job then I would understand but not for plastic with mediocre paint jobs.

Quality: 4
Value for money: 2
Rated 1 out of 5 stars

The ducks came broken. One of their heads came broken.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello Janelys, I am sorry to learn that your order arrived below our quality standards but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Lucy

Rated 2 out of 5 stars

I am dissatisfied because I only received two little figurines. It was a lot of money to pay for two little figurines.

Value for money: 1
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Reply from Bradford Exchange

I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 2 out of 5 stars

I am still waiting on my replacement for my broken piece. I asked for a return label so I can return the item but was told they’d just send me a replacement. It’s been 2 weeks. Not sure where to go from here. Waste of money if situation doesn’t get resolved.

Quality: 2
Value for money: 1
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Reply from Bradford Exchange

I am sorry for the delay of your replacement! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 2 out of 5 stars

I apparently did not understand how the Bradford Exchange works. I thought I paid for the whole thing, two items came. I questioned why only two items came and my husband explained that this is how your company works and that I will have to pay for the rest of the items when they ship. NOT HAPPY! Please send me what the other shipments will be and when they will arrive. I am on a fixed income and do not like surprises. I will say they are top quality.

Quality: 5
Value for money: 2
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Reply from Bradford Exchange

Hello, I am sorry for the misunderstanding with your subscription plan order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie

Rated 5 out of 5 stars

I have only received 2 pieces so far but love them so far.

Quality: 5
Value for money: 5