Wife really likes them Cost is extremely high
Quality: 5
Value for money: 1
Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
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Quality
Value for money
Product details
Brand: The Bradford Exchange
MPN: 924099
All reviews
Gorgeous, will use during a blackout
Quality: 5
Value for money: 5
Very over priced I thought I was getting 3 candles for 59.96 and only got 1 , crazy
Quality: 3
Value for money: 1
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
It could be a little cheaper !!
Quality: 4
Value for money: 4
High Quality
Quality: 5
Value for money: 5
The product has a screw that is impossible to open and close making it difficult to add or replace a battery securely.
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry to hear about your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
I sent it back too expensive for one and don’t like that you don’t get all at one time
Quality: 5
Value for money: 1
Reply from Bradford Exchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Gillian
I only received 1 candle. I read that the other two will come in one at a time but I am not sure. They should tell you this. I was expecting all 3 candles.
Quality: 5
Value for money: 4
Three candles are pictured. I received only 1 of the 3 candles. Very misleading picture and description.
Quality: 4
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
I don't have the whole collection, waiting one staircase and sally !!!
Reply from Bradford Exchange
Hello, I am sorry to learn only part of your order has arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Not sure how to rate the product. I ordered on January 7th and paid for 2 day shipping and it is January 13th 10pm and I still haven’t received the product or shipping refund. Product did not even ship until the January 10th. Was a birthday present. Thanks.
Reply from Bradford Exchange
Hello, I am sorry for the delay! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
I love the candles they are so pretty and work really well
Quality: 5
Value for money: 5
was really expecting a better product based on the the image and the price.the plastic was very light and the candle was not very bright.as far as value i would have to say i felt misrepresented by the ad.i thought it was all 3 for the price listed only to be for each.also the express shipping in top of the order processing charge was slow to deliver.not sure that i would have confidence in your services in the future,
Quality: 3
Value for money: 3
Have to exchange them I got three of the exact candle, I was trying to get the whole set
Quality: 4
Value for money: 4
Reply from Bradford Exchange
Hello, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Layne
Cheap plastic, no weight, had to buy my own batteries. Far below the value and what used to be high quality products from Bradford. Definitely making a return.
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry to learn you were disappointed with your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
They are awsome!
Quality: 5
Value for money: 5
Have not received anything yet! Still waiting!!
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!
Still have not received the last candle. I paid for it but never received it
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!
They never shipped my candles, went back to find out that because the address I wanted them mailed to wasn’t my home address they didn’t execute my order. Disappointing
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne
Never received my order because it was shipped to an old address I have not live at for over 8 years.
Reply from Bradford Exchange
I am sorry the shipping address is wrong! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna