Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: Hawthorne Village
MPN: 917126
I never received this item. Did get a nativity scene, but not what I ordered. Refund credit card please.
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie
Have not received my order yet.
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!
Very disappointed in this one product. The star wasn't even on the activity of baby Jesus in the barn is gone never made it
Reply from Bradford Exchange
Hello, I am sorry to learn of your experience! Please get in touch with us via email at customer_inquiry@bgeltd.com with the order information or your full address and a description of the issue so we can assist you! -Tee
The quality of the figures are awesome
The first pieces Of this Lighted garland, nativity set arrived quickly, beautifully made. They are a good size For Our holiday display. Excited for all the rest of the pieces and the lighted garland to come.
It's perfect. Love it!
I never received it
Only received the nativity. No garland that it shows in the picture.
Reply from Bradford Exchange
Hello, I am sorry to learn of the confusion regarding your collection! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! - Jessica
Not as pictured was expecting picture received 4 pieces with a subscription every month at same price. Canceled now I can't figure out how return what I git for a refund. Stuck with it.
Reply from Bradford Exchange
Hello, I am sorry to learn of the confusion regarding your collection! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! - Jessica
It’s beautiful. I love it
Not what they show in the advertising
Reply from Bradford Exchange
Hello Eric, I'm sorry to learn about the confusion surrounding your order but would like to assist you. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Lucy
Very misleading on what I was ordering. I sent it back for a refund.
Reply from Bradford Exchange
I am sorry for the misunderstanding of this collection! If you need assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna
I was so excited to finally receive my first piece! Great detail. I can’t wait for the best shipment to come.
Beautiful!
Love it 😊
Only received the Nativity scene but part of it was broken. I did not receive the garland. Not as advertised. Asking my bank for my money back. Cannot reach company. Very disappointed
Reply from Bradford Exchange
Hello Karla, I am sorry to learn your order arrived damaged! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
The statute of Joseph was delivered with a bent /broken cane. I emailed Bradford aexchanfe and no response to date 0
Reply from Bradford Exchange
Hello Luz, I am sorry to learn you were unable to reach customer service! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
The picture is deceiving since the only thing that comes in the collection are the figurines.
Reply from Bradford Exchange
I am sorry for the misunderstanding! This collection is advertised as a subscription. If you need assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna
I haven't gotten nothing but the baby Jesus and Mary and Joseph and the manger. When will the rest get here. It's paid off already
Reply from Bradford Exchange
I am sorry for the misunderstanding! This collection is advertised as a subscription. If you need assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna
Never got. Cancelled order when they told me that they would be shipping additional products from the "collection" without my permission for additional fees.
Reply from Bradford Exchange
I am sorry for the misunderstanding! This collection is advertised as a subscription. If you need assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna
