Thomas Kinkade Reflections Of Christmas Tabletop Tree

Thomas Kinkade Reflections Of Christmas Tabletop Tree Reviews

A product’s star rating is calculated as the average of all its reviews.


Bradford Exchange logo

Sold by Bradford Exchange

bradfordexchange.com

148K Reviews

3.9

The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.


Here’s what people highlighted

Quality

3.0

179 ratings

Value for money

2.8

180 ratings


Product details

Brand: The Bradford Exchange

MPN: 121013001


All reviews


Rated 1 out of 5 stars

This product was delivered late and didnt work. I have been trying to get a refund for the expedited shipping cost that did not arrive on time and cant get in touch with anyone from customer service. Instead of getting any acknowledgement from the company about my broken item or refund for my item that was delivered late, I get an email to rate the late, broken item I received. What a disappointment... DO NOT BUY FROM THIS COMPANY - COMPLETE RIP OFF

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Layne

Rated 5 out of 5 stars

Great product would buy again.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

What a pleasant surprise! My tabletop Christmas tree is absolutely perfect. I appreciate the fact that I can listen to Christmas carols or run the lights and train separately or at the same time. The music box plays clearly and sounds beautiful. The village and the train, in miniature, are just perfect. The moving train is a delight. Thank you!

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

It was nice, but not exceptional. Quality was OK, again not exceptional; a bit pricey for what you get. Shipping cost seems very high compared to other vendors, but their packaging was top-notch to minimize damage during shipping. The music is pretty cheesy, but at least you can turn it off. A nice feature is that this ornament can operate on either batteries or a power cord depending where you wish to place it. Overall, it looks good next to our other Kincade tabletop carousels.

Quality: 4
Value for money: 3
Rated 5 out of 5 stars

Very pretty. Changing lights, moving train and music box

Quality: 5
Value for money: 4
Rated 3 out of 5 stars

The train is very loud when running. Makes a grinding noise that can be heard through the house.

Quality: 3
Value for money: 3
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Reply from Bradford Exchange

Hello, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Layne

Rated 5 out of 5 stars

Beautiful table top tree!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Absolutely beautiful. Gift was well received!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

It’s beautiful! Plays music and the train makes a chug a chug sound. Very cool.

Quality: 5
Value for money: 5
Rated 2 out of 5 stars

It’s nice looking. The problem I have with it is that it takes so much power to run the train and play the songs. Therefore, the batteries run out really quickly. It should have a compartment which contains more than 3 AAA batteries so this problem can be resolved. I can use the power cord, but it doesn’t look as nice.

Quality: 2
Value for money: 2
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Reply from Bradford Exchange

Thank you for the feedback regarding your recent order. If you need any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Rosie

Rated 1 out of 5 stars

I can't. I never received the product. I have been a loyal customer for many years. Very frustrated and disappointed

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry to hear that your order has yet to arrive. Please email us at customer_inquiry@bgeltd.com with your order information so we can look into this for you. -Rosie

Rated 1 out of 5 stars

The train went off of the tracks not even half of the way around the track. Very cheaply made. I will be returning to you folks for a refund

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

I am sorry to learn of your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 5 out of 5 stars

Just as photo describes. I love the train

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Nice tree

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I love the train that goes around and the little houses that light up. The glass tree is especially nice when the colored moving lights shine through. All in all, it's a piece that is definitely up to Kinkade's standards.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

I still have not received the item. I emailed support today. I had the same problem last year with this company!

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Reply from Bradford Exchange

I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 4 out of 5 stars

It is pretty, maybe a little over-priced. Music songs only play small parts, should play more of the songs.

Quality: 4
Value for money: 4
Rated 1 out of 5 stars

Arrived broken. Tree light doesn’t work. Attempting to return but no response

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry to hear that your order arrived broken. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea

Rated 3 out of 5 stars

Pretty but not worth the money in my opinion.

Quality: 3
Value for money: 3
Bradford Exchange logo

Reply from Bradford Exchange

I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna