Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: The Bradford Editions
MPN: 45088
light in picture does not work returned for one that does work
Reply from Bradford Exchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne
Outstanding statuette of Santa. We had it made into a centerpiece for our Christmas Dinner.
I hate to say it but I was disappointed. This is not the quality I'm accustom to from Bradford, the colors are dull, the casting details are not sharp, and the pieces seems miss-aligned. I wanted this to be a treasured addition to our family Christmas collection but it appears to be more of a WalMart mass produced decoration. I was worried when I saw "Made in China" stamped on the Bradford box ... that sticker was the only thing that met my expectation.
Reply from Bradford Exchange
Hello, I am sorry to hear that your order is not as expected. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
I purchased these for two very good friends. They both love them! So I guess they are really pleased with them!
It was broken in several pieces and I emailed Bradford Eschg and have not had a reply in over a week
Reply from Bradford Exchange
I am sorry it arrived broken! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
The first two pieces werecbeautuful
Product is great….very pleased with it. However charge was deducted from my account on 1/17/24 and there is another pending charge for same amount that showed up on my online banking on 2/1/24. Sent an email so please correct this so I will not be charged twice. I have not received a reply from my email. Thank you!!
The product was just as it looks.
Get rid of the subscription plan. It is discouraging to the point I will no longer purchase Bradford Exchange products. Silly marketing scheme.
Reply from Bradford Exchange
Thank you for your feedback! If you need assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna
have not seen this Santa figurine yet it been in corning for 8 days ,didn't get it for Christmas and still waiting should of got it dec 2 not only that you going to send me another one and you billed me for that one to and I don't have either one and the one suppose to be over nite delivery and I paid for 2 of then and was not suppose to be billed for delivery, been billed 3 times and haven't see the one I order ,only order ONE,take to ups and they see it probably loss and you put my checking account into the negative it been 6 weeks and I have not receive the Santa figurine and been charge twice and no action taken place
Reply from Bradford Exchange
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I am still waiting for it to be delivered. Can't believe it has taken this long.
Reply from Bradford Exchange
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor
I have not rec'd this item yet. The Carousels have not been opened as they are for Birthdays. I'm afraid I can't rate anything at this time. I gave it one star so I could send this message.
Reply from Bradford Exchange
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor
I believe I ordered four and have not received any. Plan to make a call this morning but could use any assistance you can give
Reply from Bradford Exchange
Hello Dale, I'm sorry that your order has not yet arrived! I would like to look into this for you. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Dianne
As usual never disappointed. Beautiful piece. Wonderful addition to my collection.
Very good quality. Can't wait to put it out for Christmas so family may enjoy it also
I was expecting music and more lighting
Reply from Bradford Exchange
Hello, I am sorry to hear your order was unsatisfactory! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Stephanie
It is exactly the right piece to complete our Christmas Display. We have a Christmas scene we display on our Fireplace Mantle. This really fits right in.
Well made. Surprised it included a light for the fire
Reply from Bradford Exchange
It's beautiful, Roy! I'm glad your happy with your purchase. - Maria
The lighted fire and light above painting were sensational
Bought this for my husband for Christmas. He LOVES it! It’s beautiful and worth every penny.
