The friend I order this for has yet to receive it. I’ve emailed (no response) & called (got excuses) shipped 11/10, it has had no updates since 11/21. My friend’s birthday was 11/23. It’s 11/26, still nothing. Years ago I was a very faithful customer of TBE, now I will NEVER order anything from them again or recommend them to anyone. I should be fully refunded for an item that was never delivered. I am livid!!!!!!!!!!!!!!!

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