Delvery time was a bit lengthy - 10 days from ordering to receipt of item. Website was not very cooperative when trying to return item. The return form did not 'populate' automatically. Did not rec... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Lovely brand bra at a reasonable price. Very well finished product. Large busted so nice not a big thick back strap. Delivery took about a week. Disappointed in the packaging, very light ivory bra ins... See more
Company replied
I have bought from Bra for me before and been really pleased, this time however my daughters address was down as delivery address and as she is in Bristol I haven’t as yet seen my order but will next... See more
Really good selection of the best brand in bras and great prices. I won’t look anywhere else now. I had a slight issue with delivery, it was a Royal Mail issue not the company and I contacted them. Po... See more
Company replied
Company details
Written by the company
We are a leading online retailer of premium lingerie, proudly partnering with renowned brands such as Fantasie, Freya, Wacoal, PrimaDonna, Marie Jo, Wonderbra, Sloggi, and many more. We’ve built a strong reputation for offering competitive prices and delivering personable, attentive customer service. Our priority is to ensure every customer enjoys a simple, seamless, and positive shopping experience. Whether you’re new to our store or a returning customer, your satisfaction is our goal—and your feedback helps us improve and grow. Sign up to our newsletter on our website to be the first to hear about new arrivals, exclusive offers, and seasonal sales. We offer FREE UK delivery on all orders, and our main review platform is Reviews.io.
Contact info
Unit 16, Rockhaven Park, SN2 8BB, Swindon, United Kingdom
- info@braforme.com
- braforme.com
4.2
Great
1K reviews
Replied to 63% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worried
I placed order from Debenhams and you are on my bank statement not happy as it’s taking 12days for goods to arrive the reivews say goods are fake and you are a scam I thought I was ordering from Debenhams not you my reivews is genuine order numberDUX051513195
February 5, 2026
Unprompted review
Reply from BraForMe
We sincerely apologise for the delay in receiving your order and for the frustration this has caused.
Please be assured that we sell as a third-party seller on the Debenhams Marketplace, alongside many other independent retailers. This is why our name, Braforme, appears on your bank statement rather than Debenhams directly.
Regarding the authenticity of your items, we can confirm that all of our products are sourced directly from the original manufacturers. We do not sell fake or counterfeit goods; all of our stock is 100% genuine. You are more than welcome to verify this directly with the manufacturers, who will be happy to confirm that Braforme is one of their most recognised and trusted UK stockists.
We have previously requested further details from you via email to help us chase the delivery of your order with the courier, but we have not yet heard back.
Will use again
I purchased 3 items, one of which was in stock and I had quite a wait for the other two. However I was made aware of the issue via email and after a few weeks the items arrived last week so not a major probem. The price was good and the quality of the items were too. Well packaged and as described.
January 30, 2026
Unprompted review
Reply from BraForMe
Thank you for your thoughtful 5-star review!
We appreciate your patience with the wait for some of your items, and we’re glad our updates kept you informed throughout. It’s wonderful to hear that you’re happy with the quality, pricing, and packaging. We look forward to serving you again soon!
The customer service was excellent
The customer service was excellent. Bought items via Amazon which I wanted to return, but wasn't possible via usual Amazon self-service. Ruby at BraForMe was exceptionally helpful in making the return possible via a different means, and responded very quickly and informatively. Thank you.
February 5, 2026
Unprompted review
Reply from BraForMe
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that our customer service made your return process smooth and stress-free, especially with the extra steps outside the usual Amazon process. Your kind words about our responsiveness and support mean a lot to us, and we’re always here to help whenever needed.
Really impressed
Really impressed with ordering from BraForMe lots of choices to choose from with fast and free delivery won’t look anywhere else now. Thank you
January 20, 2026
Unprompted review
Reply from BraForMe
Thank you so much for your fantastic 5-star review!
We’re thrilled to hear that you enjoyed our wide selection and fast, free delivery. Your support means a lot, and we’re delighted to be your go-to for all your needs. We look forward to serving you again soon!
Quick delivery and a perfect fit
Quick delivery and a perfect fit, and I love the colours. Will order with you again.
January 29, 2026
Unprompted review
Reply from BraForMe
Thank you for your wonderful 5-star review!
We’re so pleased to hear that your order arrived quickly and that the fit and colours were just right. It’s great to know you’ll be shopping with us again—we look forward to your next order!
No good for me
Delivery was quick but unfortunately the bra wasn't a good fit, despite my ordering my usual size.
I have returned the bra & am awaiting refund.
January 29, 2026
Unprompted review
Reply from BraForMe
Thank you for taking the time to share your feedback. We’re pleased to hear that your order arrived quickly, but we’re sorry that the bra was not the right fit on this occasion, despite ordering your usual size.
As bra fit can vary depending on the style and brand, it’s not uncommon for some designs to fit differently. Our fit experts are always happy to assist with personalised advice, so please don’t hesitate to reach out if you would like any help in the future.
We can also confirm that your return has been received and your refund is currently being processed.
As this review page relates to your experience with our service, we would greatly appreciate it if you could consider amending your feedback accordingly. You are, of course, very welcome to leave specific product feedback on the product page itself, as this is extremely helpful to other customers.
Thank you again for your comments and for shopping with BraForMe.
Fantastic experience from braforme
Fantastic experience from braforme. They were extremely helpful. Would thoroughly recommend them.
January 24, 2026
Unprompted review
Reply from BraForMe
Thank you very much for your fantastic review.
We’re delighted to hear that you had such a positive experience and found our team extremely helpful. Your recommendation truly means a lot to us and is greatly appreciated.
Thank you for choosing BraForMe, and we hope to assist you again in the future
Returning customer
I have shopped with Bra for Me twice and both times delivery was quick. I purchased a brand I like at a great price. Very happy and would shop with them again.
January 25, 2026
Unprompted review
Reply from BraForMe
Thank you very much for your lovely review and for shopping with BraForMe again.
We’re delighted to hear that your orders arrived quickly and that you were able to purchase a brand you love at a great price. Your satisfaction means a great deal to us, and we truly appreciate your continued support.
We look forward to welcoming you back again soon.
Not living in the UK, however still my first choice.
Although I'm living in the Netherlands and BraForMe is shipping from the UK, my order always arrives within a week in good order. The prices are very competitive, so whenever I need to buy new lingerie, BraForMe is my first choice.
January 15, 2026
Unprompted review
Reply from BraForMe
Thank you very much for your wonderful 5-star review.
We are delighted to hear that your orders consistently arrive quickly and in perfect condition, and that our pricing and service make BraForMe your first choice for lingerie. Your kind words mean a great deal to our team, and we truly appreciate your continued trust and support.
We look forward to serving you again soon.
Great experience.
A very good online experience with a super fast delivery. Would recommend and I will purchase from here again.
January 23, 2026
Unprompted review
Reply from BraForMe
Thank you for your wonderful 5-star review. We’re thrilled you had a positive online experience, enjoyed our fast delivery, and look forward to welcoming you back for future purchases.
Great selection of good quality bras
Great selection of good quality bras. Easy and free delivery/returns. Quickly despatched.
Customer comes first- refreshing in today's market place.
January 17, 2026
Unprompted review
Reply from BraForMe
Thank you for your fantastic 5-star review. We’re delighted you enjoyed our selection, quality, and speedy, hassle-free delivery and returns. Putting our customers first is always our priority, and we’re glad it made a difference.
Good fit
It is good to have a bra that properly separates and fits well
However it would be good to have wider shoulder straps for the larger sizes and it offers medium support rather than a firm one
January 24, 2026
Unprompted review
Reply from BraForMe
Thank you for your thoughtful feedback. We’re glad the bra fits well and provides good separation. We appreciate your suggestions regarding wider shoulder straps and firmer support, and we’ll take them on board as we continue to improve our range.
Good service
Although the item I ordered proved not to be available, the service provided was excellent. I was given the option to exchange for a different item or obtain a refund. I opted for the latter and the refund was made v promptly.
January 19, 2026
Unprompted review
Reply from BraForMe
Thank you for your 5-star review. We’re glad you were pleased with our service and the prompt handling of your refund, even though your original item wasn’t available. Your kind words are greatly appreciated.
Great service
Great choices, ease of ordering, swift delivery timescales
January 20, 2026
Unprompted review
Reply from BraForMe
Thank you for your fantastic 5-star review. We’re pleased you enjoyed our selection, found ordering easy, and were happy with our swift delivery.
Reply from BraForMe
Thank you for your 5-star feedback. We’re delighted to hear you were pleased with the quick delivery and the quality of our products.
Comfortable fit but not an exact size…
Comfortable fit but not an exact size for 36HH went off their sizing chart.
Could only wear as a sleep bra not a great deal of support & not a great shape
January 26, 2026
Unprompted review
Reply from BraForMe
Thank you for your feedback. We’re glad you found the bra comfortable, though we’re sorry it wasn’t the ideal fit or support for you. If you’re ever unsure about sizing, our fit experts are always happy to assist—either before purchase or after receiving an item—to help you find the best size and support or guide you through an return for a better-suited option.As this review page relates to your experience with our service, we would greatly appreciate it if you could consider amending your feedback accordingly. You are, of course, very welcome to leave specific product feedback on the product page itself, as this is extremely helpful to other customers.
Excellent service.
The customer service is excellent. Ruby, in particular was very helpful. There is a vast selection of styles and sizes to choose from.
January 23, 2026
Unprompted review
Reply from BraForMe
Thank you so much for your fantastic 5-star review. We’re thrilled to hear you had a positive experience with our customer service, and I’m glad Ruby could assist you. We’re delighted you enjoyed our wide selection of styles and sizes.
Very good service
This was my first experience of BraForMe, and I have been impressed. Very quick delivery, nice products and easy to return the one bra that didn't fit.
January 16, 2026
Unprompted review
Reply from BraForMe
Thank you for your wonderful 5-star review. We’re delighted your first experience with BraForMe was a positive one, and that you found our delivery quick, products lovely, and returns easy. Your support is greatly appreciated.
There wasn’t enough communication after…
There wasn’t enough communication after order placed. I seriously began to doubt if the items would ever arrive, and if they did would they be genuine. Having had a very bad experience with another company that sent completely different goods and made it impossible to return for a refund.
You did reply quickly when I emailed to ask what was happening. When the items did arrive, taking a bit longer than I expected, they do look genuine, and I am pleased with them.
January 17, 2026
Unprompted review
Reply from BraForMe
Thank you for your feedback and for sharing your experience. We do send an email to confirm your order at the time of purchase, and a second email is sent when your items are dispatched, which includes tracking details so you can follow your parcel all the way to your door. All our listings clearly state the expected dispatch timeframe, which can vary depending on the product. If for any reason we are unable to dispatch within the advised timeframe, we always reach out to let you know. We’re glad your items arrived safely and that you’re pleased with them.
Great product and service- thank you!
January 22, 2026
Unprompted review
Reply from BraForMe
Thank you for your fantastic 5-star review! We’re thrilled to hear you’re happy with both the product and our service. Your support means a lot to us.
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