Brainmanager Reviews 12,736

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting the helpfulness, kindness, and understanding of the support team. Many people found the user experience positive, appreciating the straightforward questions and ease of managing pages, which contributed to a good learning experience and helped them gain insights. However, some customers were dissatisfied with the payment process, noting that the requirement to pay for results was not clearly communicated upfront. A few people also mentioned issues with recurring charges or unclear subscription details, leading to frustration and concerns about unexpected charges.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the website easy to use and the... See more

Price

Customers consistently express disappointment with the pricing, often feeling misled as the service is... See more

Payment

Users describe negative interactions with payment. Many reviewers express frustration and annoyance over... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the customer service as top-notch,... See more

Based on these reviews

Rated 4 out of 5 stars

I forgot to cancel a subscription and money was naturally withdrawn from my account. When I asked for help they did anything in their way to do just that. I’m grateful and happy for such service well... See more

Rated 4 out of 5 stars

I liked that the questions were straight forward and the answers were in a multiple choice format.

Rated 5 out of 5 stars

AWESOME ANGELO Thank you ever so much for your exceptional customer service ..!! Lots of LOVE & UNICORN Sparkles Baker-Girl 🦄🌸🌈✨💖x x

Rated 5 out of 5 stars

Nice customer service and overall great website to quiz yourself, definitely look forward to using their services and website. Thank you to Angelo from their support team! Had an issue with the subsc... See more


Company details

  1. Educational Testing Service

Written by the company

Get to know yourself. An online platform for everything regarding online testing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 74% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 4 out of 5 stars

I was charged fees for this site that…

I was charged fees for this site that showed up on my PayPal. I thought I just approved the 99 cent charge. I never approved the 24.99 a month charge. I complained to trust pilot about the charges and the company actually followed up with me and refunded the charges. They were very professional and courteous about the whole incident.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

This will be a good app in order for a person to enhance his or her life no matter how old they are

I'm getting old and I need to keep my memory sharp and keep my artwork in excellence.... No matter how old I get I will always be able to do the tattoos that are in style such as genre is in music. I can do all these things with brain manager and will be able to remain 29 for another 25 years because I experience this app tooto keep my mind sharp and my drawing arm amazing and not to mention young at heart ❤️

March 10, 2026
Unprompted review
Rated 4 out of 5 stars

Didn’t like the surprise payment at the…

Didn’t like the surprise payment at the end. While it was only less than $1, the link I clicked on said the test was free, well the results are not. But I give 4 stars because this was simple to get the results.

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam, the career test is a joke!

I wanted to share my experience with BrainManager so others can be aware before signing up.

I originally used the website to do a career test for my son. The site asked for a small payment to access the results, which I paid believing it was a one-off fee. Unfortunately, I later discovered that this had actually signed me up to a monthly subscription.

The career test results I received were so bad, I wish had never paid the £1.95 for. For example: Top 10 jobs that fitted my sons profile, the first 3 were listed twice therefor only suggesting 7 top jobs which as you can see listed below are really quite odd results considering my some likes music, art and fashion!
1. Painting, Coating, and Decorating Workers
2. Septic Tank Servicers and Sewer Pipe Cleaners
3. Plasterers and Stucco Masons
4. Agricultural Equipment Operators
5. Meat, Poultry, and Fish Cutters and Trimmers.
6. Roustabouts, Oil and Gas
7. Floor Sanders and Finishers

I did not receive any clear reminder that the trial had ended or that I would be moved onto a recurring monthly payment. Because of this, charges continued for several months without my knowledge and came to around £140 in total before I realised what was happening.

When I contacted customer support they cancelled the subscription and refunded two months of payments, which I appreciate, but the majority of the charges were not refunded. I also attempted to dispute the payments with my credit card provider, but the earliest charges were outside the 120-day dispute window.

In my experience, the subscription element was not clearly communicated and I did not receive any reminder emails that would have alerted me to cancel. I also did not continue using the platform after the initial test.

I would strongly recommend that anyone considering this service reads the terms carefully and checks whether a subscription is attached before making payment.

March 15, 2025
Unprompted review
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Reply from Brainmanager

Hi there,

We’re sorry to hear about your experience and appreciate you taking the time to let us know. We take feedback seriously and would like to connect with you directly to better understand what happened and see how we can help.

Please contact us here:
https://brainmanager.io/contact-form

Best Regards,

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