Brainwavz Audio Reviews 272

This is what I call quality service!
And the products are good quality.

Paid on august 30 2021 - received on january 11 2022
from hong kong to colombia, packaging was okay
and the product it self its really well made, no complains there but i got some weird blue circles on the brainwavs bag so i wonder if the gel layer was compromised in shipping, although i didnt saw any leaks or anything while using them, i recommend sturdier packaging to protect the foam and gel during shipping i do see a few malformations to the foam but nothing too serious 4.5/5, no points deducted for the long delay due to the pandemic.

Super long time of delivery. It won’t take that long even with sea shipping.

Customer service at Brainwavz Audio was absolutely no help whatsoever.

The worst store I've ever bought from.
First of all, they don't give an estimate before buying.
Second, I bought 2 items, almost a month ago and nothing yet. No heads up for an estimated time. Nothing! No word from the company.
If I could I'd give even less stars.

DO NOT BUY FROM THIS STORE
DO NOT BUY FROM THIS STORE
DO NOT BUY FROM THIS STORE

Very slow delivery. It took you guys months to deliver my item.

Almost one month and still no news about my earpads, neither an update on spedition. You give a very poor service. I will never buy again from your official store.

After almost a decade with HM5, I'm still in awe of how superb the experience continues to be, no other headset I've tried since, sounded better to me.

The round XL micro suede replacement headphone pads I ordered did not get shipped until I contacted customer service and then they had to ship them though amazon, that was not too big an issue, the big issue is that they bleed black dye on literally anything they touch, my desk is stained, my phone case is stained and it's entirely possible that my head is stained (I have long dark hair so I can't really tell) they are also rather itchy, now with all that said they are very well constructed, they haven't fallen apart at all and hold up really well (that is unusually good in my experience) , maybe if I had gone with the velour I wouldn't have had these problems. All in all not the worst experience I've ever had but certainly not the best.

Nice product. Looks premium. It is sturdy. I guess it is 3D printed. Strong adhesive.

Only drawback about this product is its strong adhesiveness. It is not easily to remove, you might need special equipment like heat gun or hair dryer to remove it (as defined in product description)

I buy from this store 15 orders. its all right. But in march 2020 hong kong post stopped send to russia. Two years i cant buy from he. He do not want to use other courier services.

Over the last couple of years, I've regularly used Brainwavz Earpads to take the place of stock pads on new headphones. Especially good, I've found the XL fenestrated sheepskin pads, not hot and sticky, and comfortable along with improving the sound quality. All in all, I wouldn't hesitate in recommending Brainwavz whole heartedly.

Communication excellent on progress of order. Actually surprised when the pads turned up so quickly.
This is the second headphones I've update with Brainwavz pads. Both given a new lease of life and comfortable.

Thanks!

I've been a customer of Brainwavz for many years and have purchased countless music bits and pieces.
Always excellent service and good products at a fair price

Great products at Brainwavz, my XL pads (got the P.U. Leather ones) are great on my beyerdynamics - softt, bigg, comfyy and sound improving for sure.

also really enjoying my new HM5's - it's a good, competent and very comfy headphone with a nice detailed punchy bass. no muddyness here!
not a huge bass head but hey, they serve a purpose.

they have alot of discounts and i do intend to stock up on pads as my can collection expands.

peace and love <3

Excellent products and service! Highly recommend

My order was lost in shipping. BRAINWAVZ Audio refused to do anything about it. So I paid for earpads that I never received.

I got these pads for my M40x headphones, as the pads were halfway peeled already, and it was a bit annoying getting black stuff on my ears. They were delivered in about 5 days, which is really fast for normal international shipping. It was a bit tricky to get the pads on at first as they were a bit tight, but when they loosened up, it was very easy to slip them on. They have improved the soundstage without changing the sound at all, just like advertized, and are suuuper comfy! Overall, very happy with the purchase.