Wrong drain bolt seal used
We took our vehicle in for an oil change. Everything initially seemed to go really well. If that was all I would give 4-5 stars. But there was a very minor oil deposit on the back of the engine that they noted and wanted to charge extra for another visit. We took the vehicle in to the dealer and they discovered an oil leak at the drain bolt. Turns out Brakes Plus used the wrong kind of oil drain bolt crush washer causing a problem there. They used a cheap copper seal instead of the required one for our vehicle. The minor oil deposit was cleaned by the dealer and they will check again in 1000 miles to verify if it is really any issue that needs repair or not. The dealer services for us are free.
June 30, 2026
Unprompted review