Brakes Plus - Gilbert - Chandler Heights Village Reviews 

2
TrustScore 3.5 out of 5

3.4

6340 S Higley Rd, 85298 Gilbert, AZ, US


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Company details

  1. Brake Shop
  2. Auto Repair Shop
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic

Written by the company

Founded in 1990, Brakes Plus provides full-service automotive maintenance and repair at nearly 200 locations across six states. From brake repair and oil changes to wheel alignments and routine maintenance, our team is committed to helping customers keep their vehicles safe, reliable and road-ready. Guided by our “people over profit” philosophy, we strive to make every visit fast, friendly and fixed right.

Your Complete Auto Service Shop

Written by the company

Trust, Quality, Respect
At each of our 100+ locations nationwide (and growing!), and since our first store opened in 1990, we’ve always been a people-focused team. Our business is to build strong relationships, which is why we promise to serve our customers with the highest quality products and services in an environment built for a great experience.
Military Monday
We're proud to honor our military with $5 off any mechanical service, every Monday at all of our locations!
Ladies Day Tuesday
Ladies receive $5 off any mechanical service, every Tuesday at all of our locations!
Senior Citizen Wednesday
For our customers aged 55 or older, visiting us on Wednesday earns you $5 off any mechanical service at all locations!
Special Financing
Get 6 or 12 months financing on purchases of $199-$749.99 (6 months) or $750+ (12 months) made with your Brakes Plus Card!

Contact info

  • 6340 S Higley Rd, 85298, Gilbert, AZ, United States

  • 4806160010

3.4

Average

TrustScore 3.5 out of 5

2 reviews

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Replied to 53% of negative reviews

Typically replies within 2 weeks

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3.4

All reviews

(2)

367 reviews in the last 12 months

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Rated 1 out of 5 stars

Recently

Recently, I gave a review on the service I received at brakes plus Higley location they didn’t or did work that I had informed them that the car had already been diagnosed and was told that everything looked good an in working order and had no leaks but brake plus insisted that they had to take some steps whatever that means I think steps mean, add more money to your bill😅
the initial Auto repair shop just couldn’t figure out why the compressor was not working at the time and it was the weekend and they didn’t have time to complete checking it for me, so me being anxious. I ask break plus. Because I needed them to look at the brakes that they had previously done and I just wanting to see if they can see anything else that could be causing the AC not to work so initially, I paid them for something that had already been done😳 but I guess that’s my bad for being anxious and wanting to have AC I am happy to say I took my car back Monday, to the 1st auto repair shop which I should’ve waited in the first place. My AC is now working hooray 🥳 it was electrical problem just a wiring to the compressor that had burnt out
the money I paid brake plus to do what had already been done, could’ve paid for the wiring I had to pay for to get the compressor to work🤦‍♀️ I tell you it’s been a lesson well learned😢 I pray everybody out there find good reliable mechanic that looks out for loyal customers that keep coming back maintain the upkeep of the vehicles without crushing their pocket. I know everybody has to make a maintain the up keeping of their vehicles without empty your pockets. I know everybody has to make a living, but sometimes it makes me wonder if often times folks that advantage and aren’t truthful about repairing your vehicle vehicles because in my previous review I mentioned, I’m a senior on a fix income everybody don’t have money just to throw away. I surely don’t. But I can say I found auto repair shop now🫶 praise God blessings to all.🙏

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

WOW, I TOOK MY CAR IN TO MY FAVORITE GILBERT,AZ LOCATION AND THEY FIXED A CLOGGED CAR A/C FOR FREE!

WOW, THIS AUTO SERVICE SHOP IS INCREDIBLE! Don't even hesitate! Pick up the phone and get your appointment-Now!!!!. This auto service provides not only EXPERT BRAKE SERVICE AT A BELOW DEALER BILLING RATE, but they have superb expertise in general car repairs. Recently when our desert summer began to heat up I started out by turning on by 2019 Corola's AC. There suddenly was a mysterious rumble coming from under the dash! I was bewildered that the car's AC had completely failed. Desperate to resolve this car problem ASAP, I drove right to my BRAKES PLUS Gilbert Higly area shop and asked to have my car's AC inspected. They took my car right in while I walked over to the neighboring McDonald's for a cool drink. I walked right back to the shop and to my surprise my car was parked back outside! I went up to the counter and the Manager said, "It's fixed!" I said, "What was wrong?" He said, "We opened up the unit and found it crammed with tree leaves!, we blew it out AND you're good to go - NO CHARGE!" WOW, I was mentally prepared to buy a new AC or necessary repairs to get me through a hot desert summer!
SO, try these guys out - YOU WON'T GO WRONG AND THE PRICE WILL ALWAYS BE FAVORABLE!!! Rod in Chandler.🤠

June 9, 2026
Unprompted review

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