Brandon Hire Station - Ashford Reviews 

27
TrustScore 3 out of 5

3.1

Unit 11, Hall Avenue Orbital Park, Sevington, TN24 0AA Ashford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

As a returning customer we hired a cement mixer this time. What I like about this company is the fact that you can order an item and then due to circumstances delay the item a week etc at no extra cos... See more

Rated 5 out of 5 stars

Ease of hiring, friendliness and helpful staff. equipment performed just what I needed and was maintained to high standard. Will hire again.

Rated 5 out of 5 stars

Always difficult when you deal with a new company, but so so glad I found Brandon Hire. No problems at all and the whole process was smooth and easy. Great service

Company replied


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • Unit 11, Hall Avenue Orbital Park, Sevington, TN24 0AA, Ashford, United Kingdom

  • 01233 636 622

3.1

Average

TrustScore 3 out of 5

27 reviews

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This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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3.1

All reviews

(27)

532 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company. Always difficult when you deal with a…

Always difficult when you deal with a new company, but so so glad I found Brandon Hire. No problems at all and the whole process was smooth and easy. Great service

May 2, 2023
Brandon Hire Station - Ashford logo

Reply from Brandon Hire Station - Ashford

Good morning Anne, we are so pleased you had a good experience with Brandon Hire Station, thank you for taking time to leave us a 5* review and we hope to be able to help you with hiring in the future

Rated 1 out of 5 stars

The vacuum cleaner wasn't functionable

The vacuum cleaner wasn't functionable, haven't been checked prior to collection. Went back, one piece changed, tried at home and it was leaking from all over the place. Returned immediately.The state of the machine it was horrific, very dirty, needed a clean before starting cleaning.the only good things were that it was easy to order it and we have got our refund. Overall, a completly waste of Time.not recommended

March 7, 2023
Rated 5 out of 5 stars

Always found Brandon Impressive

Always found Brandon stock to be perfect for use. Always my go to supplier whether for powered equipment eg mixers, compactors etc or for larger scaffold towers always flexible for client deliveries for either domestic or commercial clients. Clear pricing and high quality hires.

May 18, 2022

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