Brandon Hire Station - Blandford Forum Reviews 

11
TrustScore 4 out of 5

4.0

The Pines Depot, Higher Shaftesbury Road, DT11 7TB Blandford Forum, GB


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See what reviewers are saying

Rated 5 out of 5 stars

One week hire of an aluminium scaffolding tower to use for painting high ceilings indoors. Easy to assemble, ery reasonably priced, friendly delivery and pickup.

Company replied

Rated 1 out of 5 stars

Terrible service. Wrong attachments supplied so could not sure the item. No attempt to rectify the situation. Unhelpful when called for support.

Company replied


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • The Pines Depot, Higher Shaftesbury Road, DT11 7TB, Blandford Forum, United Kingdom

  • 01258 455 777

4.0

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(11)

657 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Plate compactor

Easy to order and quick delivery

June 23, 2025
Brandon Hire Station - Blandford Forum logo

Reply from Brandon Hire Station - Blandford Forum

Hi David, thanks for your review about your recent plate compactor hire. It's great to know that you found it easy to order and were happy with our quick delivery service. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Good value

Good value for money

June 13, 2025
Brandon Hire Station - Blandford Forum logo

Reply from Brandon Hire Station - Blandford Forum

Hi Deborah, thank you for your 5-star review. We're glad to hear that you found our hire equipment good value for money. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, knowledgeable staff who were so helpful!

June 9, 2025
Brandon Hire Station - Blandford Forum logo

Reply from Brandon Hire Station - Blandford Forum

Hi Victoria, thank you for your 5-star review. We're delighted to hear that you had a great experience with us and found our team knowledgeable and helpful. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Great value scaffolding tower hire

One week hire of an aluminium scaffolding tower to use for painting high ceilings indoors. Easy to assemble, ery reasonably priced, friendly delivery and pickup.

August 28, 2024
Brandon Hire Station - Blandford Forum logo

Reply from Brandon Hire Station - Blandford Forum

Hi Abby, thank you for your 5-star review. We're pleased to hear that you found the aluminium scaffolding tower easy to assemble and that you had a positive experience with our delivery and pickup service. Kind regards, the Brandon Hire Station team.

Rated 1 out of 5 stars

Unfortunately my experience of this…

Unfortunately my experience of this company is poor. While trying to hire a access platform from Blandford depot despite leaving a message with my details on the answer machine (monday) and Wimborne branch taking my details to give to Blandford (Thursday) i have had no contact from this company.

August 1, 2024
Unprompted review
Brandon Hire Station - Blandford Forum logo

Reply from Brandon Hire Station - Blandford Forum

Hi Mark, thank you for your feedback. We apologise for the lack of communication you experienced while trying to hire an access platform and we're sorry to hear that you haven't heard back from our team. Your feedback is important to us, and we will address your comments. Kind regards, the Brandon Hire Station team.

Rated 1 out of 5 stars

Tried to claim I was late returning an…

Tried to claim I was late returning an item and so they wanted to charge me extra, that I was not liable for.

Thankfully dash cam proved I was in their yard when I said I had returned the item.

Totally incompetent firm, from yard staff to credit control.

Avoid, if you don't want to be ripped off.

July 5, 2024
Unprompted review
Brandon Hire Station - Blandford Forum logo

Reply from Brandon Hire Station - Blandford Forum

Hi Fred, thank you for your feedback. This does not meet the high standard of service we strive to deliver to all of our customers and we apologise that you were not satisfied with your hire experience. We will pass your comments on to review internally. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Excellent presentation of equipment…

Excellent presentation of equipment builds confidence support by on site staff.

April 27, 2024
Brandon Hire Station - Blandford Forum logo

Reply from Brandon Hire Station - Blandford Forum

Hi Martin, thank you for your 5-star review. We're pleased to hear that the presentation of our equipment offered confidence and that our Blandford Forum team were supportive during your hire. We appreciate your feedback and hope we will see you again in the future. Kind regards, the Brandon Hire Station team.

Rated 1 out of 5 stars

Terrible service

Terrible service. Wrong attachments supplied so could not sure the item. No attempt to rectify the situation. Unhelpful when called for support.

February 20, 2024
Brandon Hire Station - Blandford Forum logo

Reply from Brandon Hire Station - Blandford Forum

Hi Heather, thank you for making us aware of this. We're extremely sorry to hear that your hire experience did not meet the high standards we expect to deliver to our customers and apologise for the inconvenience that this caused for you. We will pass your feedback on to ensure theses issue are addressed. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Excellent straightforward service

Used Brandons a few times. Always efficient and reliable

October 27, 2023
Brandon Hire Station - Blandford Forum logo

Reply from Brandon Hire Station - Blandford Forum

Hi David, thank you for your positive review of our Blandford Forum branch. We're pleased to hear that you have always found our service efficient and reliable. Thank you for being a valued customer and we hope to see you again soon. Kind regards, the Brandon Hire Station team.

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