Brandon Hire Station - Chesterfield Reviews 

33
TrustScore 4.5 out of 5

4.5

Unit 4, Stone Gravels, Stonegravels Industrial Estate, S41 7LG Chesterfield, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Pros: Easy to arrange hire, friendly staff, fairly reasonable price overall, excellent quality of product. Cons: charge for pre filled petrol is way overpriced compated to real cost of petrol. So ov... See more

Company replied

Rated 5 out of 5 stars

From ordering online to dropping item off, there were no issues. Ordering was easy though I forgot to order some sheets for the sander, this was sorted by the helpful chap at the store. Would have no... See more

Company replied

Rated 5 out of 5 stars

The driver Chesterfield store. Really helpful. Cheerful and polite. Communication brill through out the order process. Could’nt ask for more .ok I’d ask for a discount but that’s it .ordered a wood ch... See more

Company replied

Rated 5 out of 5 stars

Electric Cement Mixer Hire. Simple process completed online, collected from Chesterfield Store who were great. Decent price for a weeks hire.


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • Unit 4, Stone Gravels, Stonegravels Industrial Estate, S41 7LG, Chesterfield, United Kingdom

  • 01246 211 711

4.5

Excellent

TrustScore 4.5 out of 5

33 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(33)

532 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service again from Brandon…

Excellent service again from Brandon Hire Station. Easy ordering system, prompt delivery and easy pickup. Sensible pricing and quality of the scaffolding ticked the boxes.

August 9, 2023
Brandon Hire Station - Chesterfield logo

Reply from Brandon Hire Station - Chesterfield

Hi Michael, thank you for your review and remaining a valued customer! We're delighted to hear your positive feedback about our hire process and the quality of our equipment. Please do get in touch if we can help again in the future. Kind regards, the Brandon Hire Station team.

Rated 1 out of 5 stars

Poor service

Poor attitude and customer service
No reply after I complained by email
Will avoid and tell everyone else to avoid thus company

August 6, 2023
Brandon Hire Station - Chesterfield logo

Reply from Brandon Hire Station - Chesterfield

Hi David, we're extremely sorry to hear about your experience, and apologise that you did not receive an email from our team. This does not meet the high quality of service we expect to deliver to all of our customers. We will be looking into this to ensure we improve in future. Kind regards, the Brandon Hire Station team.

Rated 4 out of 5 stars

Happy with the scaffolding that I'd…

Happy with the scaffolding that I'd hired in order to reach an external chimney. It was delivered on time and came with assembly instructions so I was able to put it together with a mate in no time. Got the job done and it was picked up a couple of days later. Fair price too so will use Brandon Hire again I'm sure.

September 17, 2022

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