Brandon Hire Station - Evesham Reviews 19

TrustScore 4.5 out of 5

4.5

Unit 3, Grosvenor Business Park, Enterprise Way, WR11 1GS Evesham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The cheerful and friendly welcome I had to start with was great, as I arrived to collect my hired equipment. Followed by two additional staff, equally cheerful while taking the compactor to my car.... See more

Rated 5 out of 5 stars

Great service, managed to fit in the delivery time so it suited me; and delivery & collection was on time, as expected. Ideal piece of kit, fitted my needs; and above all made sure I was safe.

Company replied

Rated 1 out of 5 stars

Terrible. Floor sander damaged floor and stripped sanding pads- replaced and then edging sander fires sparks out then that’s replaced and the replacement edging sander keeps tripping the RCD dongle. B... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service experience, online, instore & delivery. Staff very helpful & happy. Machine arrived nice and early in good condition, hire prices the best around. 👍 Brandon Evesham!!


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • Unit 3, Grosvenor Business Park, Enterprise Way, WR11 1GS, Evesham, United Kingdom

  • 01386 765 559

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Prompt delivery and excellent service…

Prompt delivery and excellent service from the staff

September 25, 2025
Brandon Hire Station - Evesham logo

Reply from Brandon Hire Station - Evesham

Hi Kevin, thank you for your positive feedback. It's great to know that you received prompt delivery of your equipment and excellent service from the Evesham team. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Very helpful staff member

Very helpful staff member. Quick pick up and return.

August 13, 2025
Brandon Hire Station - Evesham logo

Reply from Brandon Hire Station - Evesham

Hi Tomasz, thank you for your 5-star review. We're delighted to hear that you received helpful service and found our collection and delivery service quick and reliable. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Great experience

Good and easy communication delivery and collection of tower great

June 26, 2025
Brandon Hire Station - Evesham logo

Reply from Brandon Hire Station - Evesham

Hi Colin, thank you for your review of our Evesham branch. We're pleased to hear that you had a great experience and received good communication from our team. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Brandon Hire Evesham

The gentleman on the counter was very informative and helpful and made the experience straightforward.

May 30, 2025
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Reply from Brandon Hire Station - Evesham

Hi John, thank you for your 5-star review of our Evesham branch. It's great to know that our branch team member was helpful and made your hire experience easy. We hope to see you again soon. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars
Brandon Hire Station - Evesham logo

Reply from Brandon Hire Station - Evesham

Hi Carl, thank you for your 5-star review. We're pleased to hear that you had a great experience with us. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

The cheerful and friendly welcome I had…

The cheerful and friendly welcome I had to start with was great, as I arrived to collect my hired equipment.
Followed by two additional staff, equally cheerful while taking the compactor to my car. At which point it was started to show me how to operate and prove it was functioning perfectly. Then subsequently load into the vehicle. Equally the same service on return. First Class, thankyou.

September 9, 2024
Rated 5 out of 5 stars

Great service, ideal kit

Great service, managed to fit in the delivery time so it suited me; and delivery & collection was on time, as expected. Ideal piece of kit, fitted my needs; and above all made sure I was safe.

July 28, 2024
Brandon Hire Station - Evesham logo

Reply from Brandon Hire Station - Evesham

Hi LouT, thank you for your positive review. We're delighted to hear that our service and equipment met your needs and that the delivery and collection times suited you perfectly. Your safety is our top priority, and we're glad we could ensure that for you. Kind regards, the Brandon Hire Station team.

Rated 1 out of 5 stars

Terrible and costly Experience

Terrible. Floor sander damaged floor and stripped sanding pads- replaced and then edging sander fires sparks out then that’s replaced and the replacement edging sander keeps tripping the RCD dongle. Brandon won’t replace or come check- wasted money that cost more in subcontractor delays than in hire costs. My company will never use them again. Top it off, floor still isn’t sanded.

August 9, 2024
Unprompted review
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Reply from Brandon Hire Station - Evesham

Hi Barry, we're extremely sorry to hear about these issues and apologise that the service you received during this hire was not up to our usual high standard. We have sent you a request to update your review with your order number to allow us to investigate this for you. Alternatively, please call our customer support team directly on 0370 99 00 999. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Excellent

Excellent service and good range of tools - would use again

June 19, 2024
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Reply from Brandon Hire Station - Evesham

Hi Andre, thank you for your 5-star review! We're delighted to hear that you found our service excellent and appreciated our range of tools. We look forward to serving you again in the future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Hired a tree pruner worked a treat and…

Hired a tree pruner worked a treat and service was good

May 20, 2024
Brandon Hire Station - Evesham logo

Reply from Brandon Hire Station - Evesham

Hi Adrian, thank you for choosing Brandon Hire Station for your equipment hire. We're pleased to hear that the equipment worked well for you and that you were happy with our service. Your feedback is greatly appreciated. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

great service

great service and friendly staff

April 24, 2024
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Reply from Brandon Hire Station - Evesham

Hi, thank you for your 5-star review. We're delighted to hear that you had a great experience with our friendly Evehsam team. We appreciate your feedback and look forward to serving you again in the future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Friendly and very helpful every time…

Friendly and very helpful every time I’ve hired from Evesham branch. Always go the extra mile to help.

November 1, 2023
Brandon Hire Station - Evesham logo

Reply from Brandon Hire Station - Evesham

Hi Elizabeth, thank for your being a valued customer of our Evesham branch and taking the time to leave us a review. We're delighted to hear that our Evesham team always go the extra mile and offer a friendly service. We hope we will see you again soon. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Excellent service thank you

Excellent service thank you, staff were really helpful

October 11, 2023
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Reply from Brandon Hire Station - Evesham

Hi Julie, thank you for your positive review. We're glad to hear that you had a great experience with our team and received excellent service. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.

Rated 1 out of 5 stars

Delays and time wasting

I hired a concrete planer. I collected it early morning as I needed to complete a job before our builders could start. I plugged it in to start but sparks shot out of it. I drove back to the store, a round trip of an hour, they opened the machine and the brushes were completely worn. They did not have any brushes to replace nor was another machine available. They advised they would let me know when it was sorted, never heard from them and eventually a refund came through. So much wasted time. Had to delay builder not something you ever want to do.

April 18, 2023
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Reply from Brandon Hire Station - Evesham

Good morning Rosanna, I'm sorry that the concrete planer didn't work as it should. I will pass the information on to the Brandon Hire Station branch so that the issue can be reviewed and prevented in future. Thank you for taking the time to let us know.

Rated 5 out of 5 stars

Always my first stop for hire

Always my first stop for hire because of the friendly welcome and efficient service. This visit was no different, when I picked up the turf cutter it was ready, clean and they gave an explanation of its use and safety measures. Thanks

July 21, 2022

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