Brandon Hire Station - Exeter Sowton Reviews 

29
TrustScore 4.5 out of 5

4.5

Unit 3, Omega Centre, Bittern Road, Sowton Industrial Estate, EX2 7LT Exeter, GB


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Rated 5 out of 5 stars

I hired a micro digger and brush cutter form Brandon Hire Station in Exeter. The whole experience was easy and straightforward and at a really good price. I had a few questions before hire and... See more

Company replied

Rated 5 out of 5 stars

Hired floor sander combo pack for the weekend. Great kit - although wouldn't use the hand edger again. Fab job on my heritage wood floors. Brandon team had the equipment ready for pick up and inducted... See more

Company replied

Rated 5 out of 5 stars

Great service, delivery and pick up was on time and equipment worked perfectly.

Rated 3 out of 5 stars

Did not get my AM delivery as requested, instead end of day on a Friday !! Pick up was also chaotic

Company replied


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • Unit 3, Omega Centre, Bittern Road, Sowton Industrial Estate, EX2 7LT, Exeter, United Kingdom

  • 01392 444 411

4.5

Excellent

TrustScore 4.5 out of 5

29 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(29)

657 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and polite staff

Very helpful and polite staff. A mistake had been made, and the wrong machine delivered. The member of staff that dealt with the delivery was incredibly helpful and polite, and the matter was resolved within an hour.

April 25, 2023
Rated 5 out of 5 stars
Brandon Hire Station - Exeter Sowton logo

Reply from Brandon Hire Station - Exeter Sowton

Good afternoon Dave, we are so pleased that you received first class service. Thank you for reviewing Brandon Hire Station. We hope you choose to hire from us again soon.

Rated 5 out of 5 stars

Easy to order and great service from…

Easy to order and great service from the team at the Chester branch

April 9, 2023
Brandon Hire Station - Exeter Sowton logo

Reply from Brandon Hire Station - Exeter Sowton

Good morning Mark, we are glad the Chester Brandon Hire Station branch gave you the service we expect, I will pass on your comment to the staff there. Thank you for reviewing us

Rated 5 out of 5 stars

I hired a ladder to paint my house with…

I hired a ladder to paint my house with and had issues getting it in the car. The staff were very flexible and accommodating and offered collection and delivery despite the short notice.
I’ve also used them for hiring a floor sander and found the same - just reasonable and helpful folk! Great stuff.

February 6, 2023
Unprompted review
Rated 5 out of 5 stars

Online log splitter hire

Booked a log splitter for a week using the online service. Nearly new machine delivered at the due time. Driver Howard from the Sowton depot was polite, helpful and communicative. After a useful demo from Howard we managed to split many hundreds of lohs successfully. One week later driver Paul arrived for collection with a similar positive and helpful attitude. An excellent experience overall and Brandon remain my go to place for hiring tools. They are always helpful and their prices are reasonable

June 28, 2022
Unprompted review

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