The machine hired, a stump grinder, worked very well and did what was required until the starter cord broke. There was no time to fix it that afternoon so it was fixed on site the following morning b... See more
Company replied
Location
Switch location27-31 Woodneuk Road, Darnley Industrial Estate, G53 7QS Glasgow, GB
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See what reviewers are saying
Guys at Glasgow Darnley friendly & helpful.Very reasonable rate for my 5 day cement mixer hire. No probs.
Company replied
Needed a dehumidifier quickly after an incident. The staff could not have been more helpful in getting one prepped for me and helping me with the booking process.
Company replied
Hired equipment online which was simple and straightforward to do. The Pick up from the local Branch went exactly as requested. Branch staff were friendly and helpful with advice.
Company replied
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
27-31 Woodneuk Road, Darnley Industrial Estate, G53 7QS, Glasgow, United Kingdom
- 0141 881 9083
4.2
Great
45 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Garden equipment
Originally made a call to enquire about products. Got some great help and advice. Got the products offer the week end to get the job done. The guys the delivered and picked up the the equipment the great as well.
May 7, 2025
Reply from Brandon Hire Station - Glasgow Darnley
Hi Nick, thank you for your positive feedback. We're glad to hear that you had a great hire experience and found our team so helpful and knowledgeable. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
I tried to hire a piece of equipment…
I tried to hire a piece of equipment from the Darnley branch. Over the course of a week I have called the office 5 times and spoke to employees none of whom could tell me if and when I could get the equipment. All stated they would call me back, none did. Still cannot get the item required and will not use Brandon Hire Station in the future. Extremely poor service.
April 9, 2025
Unprompted review
Reply from Brandon Hire Station - Glasgow Darnley
Hi Mr Jamieson, thank you for sharing your feedback with us. We sincerely apologise for the inconvenience and frustration caused here. We appreciate your bringing this to our attention so this can be investigated and we can ensure this service is improved. Kind regards, the Brandon Hire Station team.
staff at depot
staff at depot
can't remember his name but he also explained where
all the parts go very helpful
December 10, 2024
Reply from Brandon Hire Station - Glasgow Darnley
Hi Paul, thank you for your feedback about your recent hire at our Glasgow branch. We're happy to hear that our team at the depot provided helpful service and advice. Kind regards, the Brandon Hire Station team.
The staff were excellent
The staff were excellent, they went the extra mile to ensure I had everything I needed to get my job done. Best customer service I have had in a very long time
November 4, 2024
Reply from Brandon Hire Station - Glasgow Darnley
Hi Michael, thank you for your review. We're delighted to hear that our Glasgow team provided excellent service and went the extra mile to ensure you had everything you needed. Kind regards, the Brandon Hire Station team.
Tower Hire
Great service and hire product. No issues from booking to return. Good equipment and the delivery and return went without issue.
October 23, 2024
Reply from Brandon Hire Station - Glasgow Darnley
Hi Eric, thank you for your 5-star review. We're delighted to hear that you had a seamless experience from booking to return and that our equipment met your expectations. Please do get in touch if we can support you again in future. Kind regards, the Brandon Hire Station team.
Great service from the team
Great service from the team. First dehumidifier didn’t work, swapped it over and gave additional days for lost time and inconvenience of having to return.
September 24, 2024
Reply from Brandon Hire Station - Glasgow Darnley
Hi Steven, thank you for your 5-star review. We're glad to hear that our team was able to promptly address the issue with the first dehumidifier and provide additional days for the inconvenience. We appreciate your understanding and are pleased you had a positive experience overall. Kind regards, the Brandon Hire Station team.
Great staff who were more than helpful…
Great staff who were more than helpful and friendly to help out with my order. Would definitely use again and recommend to friends.
September 18, 2024
Reply from Brandon Hire Station - Glasgow Darnley
Hi Kevin, thank you for your positive review. We're delighted to hear that our Glasgow team were friendly and helpful with your order. We appreciate your recommendation and look forward to serving you again. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Glasgow Darnley
Hi Brian, thank you for your positive feedback. We're pleased to hear that you received good advice and service from our team. Kind regards, the Brandon Hire Station team.
Have caused me quite a bit of bother
I don't know if these guys are just severely understaffed, they're dead on to speak to and maybe mean well but... Equipment was not picked up until weeks after off-hire. Site had long closed by then so we had to store it until they eventually came to pick it up. Had to call multiple times to remind them to do so. Then they tried to charge us for the period in which they failed to collect it. We're looking for a different supplier now...
October 1, 2024
Unprompted review
Reply from Brandon Hire Station - Glasgow Darnley
Hi Kate, thank you for your review and making us aware of this. We apologise for the delayed collection and for the inconvenience this caused. The service you received does not meet the high standards we expect to deliver to our customers and we will pass your review on to our team to ensure this is addressed. Kind regards, the Brandon Hire Station team.
Really helpfull & knowledgeable.
The welcome, advice and support, information and the humour was all very much appreciated as was the materials and paperwork. Nothing was a problem.
June 21, 2024
Reply from Brandon Hire Station - Glasgow Darnley
Hi Mr Yuile, thank you for your review. We're delighted to hear that you appreciated the welcome, advice and support from our team, as well as the materials and paperwork provided. We hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Glasgow Darnley
Hi Raymond, thank you for your positive feedback. We're delighted to hear that you were impressed with our prices and the service from our Glasgow branch. Your feedback is greatly appreciated. Kind regards, the Brandon Hire Station team.
Hired a platform
Hired a platform, easy to order, good communication re delivery and pick. Would definitely use again and recommend.
February 26, 2024
Reply from Brandon Hire Station - Glasgow Darnley
Good morning, thank you for choosing our Glasgow branch for your platform hire. We're delighted to hear that you found our ordering process easy and appreciated our communication regarding delivery and pick-up. We look appreciate your recommendation and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Great staff and always the best priced…
Great staff and always the best priced hire company when shopping around.
February 11, 2024
Reply from Brandon Hire Station - Glasgow Darnley
Hi Derek, thank you for your positive feedback. We're delighted to hear that you were impressed with our Glasgow branch team and always find our prices competitive. We appreciate your review and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Darnley staff couldn’t have been more…
Darnley staff couldn’t have been more helpful. Will use again.
August 14, 2023
Reply from Brandon Hire Station - Glasgow Darnley
Good morning, thank you for taking the time to review our Glasgow Darnley branch. We are pleased to hear that you found our team so helpful and appreciate your recommendation. We look forward to seeing you again in future! Kind regards, the Brandon Hire Station team.
The staff were excellent
The staff were excellent. Recommended and alternative product that was safer and worked perfectly. Saving me time and money. Very satisfied and will be back if I need anything they can offer.
August 8, 2023
Brilliant service and very helpful…
Brilliant service and very helpful staff. Defo recommend and will use again. And great prices
August 16, 2023
Unprompted review
Machines didn’t work and had them…
Machines didn’t work and had them changed. Lots of chasing up. New machine which extracted only 1.5 buckets of water. Unfit machinery for hire. Have left multiple messages and been ignored. I want a refund. Got a machine from a colleague and it’s getting 20 lites a day. I’ve been charged over £300 and it’s shameful!
July 6, 2023
Great service
Great service, very easy to hire tools , very quick delivery and reasonable price ! Highly recommend
June 9, 2023
Needed to hire tool for just a day and…
Needed to hire tool for just a day and the staff made it happen .. awesome and helpfull
October 1, 2022
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