Brandon Hire Station - Hull Reviews 40

TrustScore 4 out of 5

4.2

Unit 2A, Rotterdam Park, Sutton Field Ind Estate, HU7 0XD Hull, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Brandon Hire Hull was recommended to me. I needed to hire an MI Tower for our local Methodist Church to complete some internal painting. From start to finish the service was 100%. The equipment was... See more

Company replied

Rated 1 out of 5 stars

Ordered a generator for the weekend, delivery was fine, item worked when tested on Friday but wouldn’t start on Saturday for our event. No out of hours/weekend contact by phone or email. Called Monday... See more

Company replied

Rated 5 out of 5 stars

Excellent service, we ordered for collection but it was too big for the car so they arranged next day delivery. Prices were so much cheaper than competitors and we were also given some great advice fr... See more

Rated 5 out of 5 stars

Hired a cement mixer and compactor. Great customer service, no hassle even helped me load it in the car, good price too’ would recommend to anyone wanting to hire heavy tools or machinery. 5*

Company replied


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • Unit 2A, Rotterdam Park, Sutton Field Ind Estate, HU7 0XD, Hull, United Kingdom

  • 01482 822020

4.2

Great

TrustScore 4 out of 5

40 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Friendly customer service

Friendly customer service , nice to be greeted with a smile. Hired product for a week but because it fell on a bank holiday had an extra two days happy days. Will definitely be using Brandons net time.

May 16, 2024
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Reply from Brandon Hire Station - Hull

Hi Kevin, thank you for your positive review. We're delighted to hear that you received friendly customer service from our Hull team. We look forward to serving you again next time. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Spot on very little fuse very helpful…

Spot on very little fuse very helpful drivers on delivery and collection quick and easy 💪🏻

June 13, 2024
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Reply from Brandon Hire Station - Hull

Hi Daniel, thank you for your 5-star review! We're pleased to hear that you found our drivers helpful and that the delivery and collection process was quick and easy. We appreciate your feedback and hope we will see you again in the future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Hired a cement mixer and compactor

Hired a cement mixer and compactor. Great customer service, no hassle even helped me load it in the car, good price too’ would recommend to anyone wanting to hire heavy tools or machinery. 5*

May 9, 2024
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Reply from Brandon Hire Station - Hull

Hi Joe, thank you for choosing Brandon Hire Station for your equipment needs. We're delighted to hear that you had a great experience with our cement mixer and compactor, and that our customer service met your expectations. We appreciate your recommendation and hope we will see you again in future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

quick friendly service

December 19, 2023
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Reply from Brandon Hire Station - Hull

Hi Mark, thank you for your 5-star review. We're glad to hear that you received quick and friendly service from our team. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

We hired a floor sander and would…

We hired a floor sander and would definitely use Brandon Hire again for any tool hire. Excellent service and all staff were really polite and helpful. Thank you 🙏

December 8, 2023
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Reply from Brandon Hire Station - Hull

Hi Rachael, thank you for your review and choosing to hire with us. We're delighted to hear that you had an excellent experience with your Floor Sander hire and found our team helpful and polite. We appreciate your feedback and look forward to assisting you with any future tool hires! Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Everything ready and machinery perfect…

Everything ready and machinery perfect for job, also received credit for unused scanning sheets.

October 23, 2023
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Reply from Brandon Hire Station - Hull

Hi Paul, thank you for your positive feedback. We're pleased to hear that your hire went smoothly and you found the equipment hired was perfect for your project. Thank you for hiring with us and we hope to see you again soon. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Very easy to find what you want to hire…

Very easy to find what you want to hire all tools well looked after and maintained staff on the phone very helpful and make sure your getting the right tool for your project always on time delivering ,delivery drivers very friendly and helpful 10 star rating if I could.

September 11, 2023
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Reply from Brandon Hire Station - Hull

Hi Shaun, thank you for taking the time to leave us such positive feedback. We're delighted to hear that our teams were so friendly and helpful and that you found our delivery service and equipment very reliable. Thank you for choosing to hire with us and we hope to see you again the future. Kind regards, the Brandon Hire Station team.

Rated 2 out of 5 stars

not the best experience …

hired some strimmer's which we great then we wanted to get some prices for other equipment and was told as we didn't have an account the couldn't give us a price so we left it at that

August 23, 2023
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Reply from Brandon Hire Station - Hull

Hi Scott, thank you for your feedback. We are glad that you had a positive experience with the Strimmers you hired, however we are sorry to hear that you were not satisfied with the rest of your service. We do have some equipment that is only available to account customers, which is why our team wouldn't have provided the prices in this instance. If you would like to sign up for a trade account please do get in touch, or please visit the sign up form on our website. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Excellent service

Excellent service, we ordered for collection but it was too big for the car so they arranged next day delivery. Prices were so much cheaper than competitors and we were also given some great advice from the in store staff

June 2, 2023
Rated 5 out of 5 stars

Very pleasant people

Very pleasant people, very approachable, the lady in the stores was very helpful. Helping myself load and unload my vehicle with the tool I hired from said company.

October 22, 2022
Rated 5 out of 5 stars

Great customer service

Great customer service - they were very helpful when I failed utterly to get my compactor started, and arranged a quick replacement (even though I am pretty sure it was just me being useless). I always have a good chat with the drivers too, everyone seems genuinely helpful and professional. I will definitely use again!

May 17, 2022

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