Great service both for delivery of hire equipment and collection. Brandon were also very helpful in allowing a last minute extension of the equipment hire due to unforeseen circumstances. Company seem... See more
Company replied
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Great service both for delivery of hire equipment and collection. Brandon were also very helpful in allowing a last minute extension of the equipment hire due to unforeseen circumstances. Company seem... See more
Company replied
I recently hired 4 builders trestle from Brandon Leeds branch, and I’ve been impressed with their service. The team has been professional, friendly, and easy to work with throughout the project. A spe... See more
Company replied
Staff were terrible. Get a phone call the day before telling me that the cutter I'd ordered needed a transformer because they couldn't give me the one I ordered and it would be extra. When challenged... See more
Company replied
It is always a pleasure to hire equipment from Brandon Hire. Everyone is very helpful from the team and appreciative. I never turn to any other company cause I am always certain that Brandon will deli... See more
Company replied
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Unit 1, Stadium Way, Elland Road, LS11 0EW, Leeds, United Kingdom
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Staff were terrible. Get a phone call the day before telling me that the cutter I'd ordered needed a transformer because they couldn't give me the one I ordered and it would be extra. When challenged on this the person became very argumentative. Ended up cancelling my order because of this (although the guy on the phone had pretty much done this anyway). Only positive was Chloe on the helpdesk who speedily processed the refund

Reply from Brandon Hire Station - Leeds
Very easy to access and great value for money
Possibly a bit difficult to access on a match day!
Tool did the job, was easy to hire and return. The staff were helpful with the added extras needed.
Thank you so much to Brandon Hire Station Stadium Way Leeds - the service was absolutely brilliant and tailored to the needs of our community picnic - they worked out the best generator - the Honda suitcase - brilliant - portable and so quiet we never heard it at all - just right for our singer/guitarist in an open field - it was very near to him but none of us heard it and we could move it straight after the performance, very easy to start and came with enough petrol!
Service from Brandon excellent from start to finish - it was the best thing to speak to people there so used their Leeds number - couldn't be faulted and I am glad to be able to thank them all in this review - they all went the extra mile!
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