Staff gave great advice and support for the my needs. First time user of the sanders and the advice helped me complete the job with ease. Will be coming back for the great gear and support. Flexibl... See more
Company replied
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Staff gave great advice and support for the my needs. First time user of the sanders and the advice helped me complete the job with ease. Will be coming back for the great gear and support. Flexibl... See more
Company replied
Staff were excellent The strimmer we hired failed in first use and we had to return and change to another strimmer as there wasn’t another in stock the same This made our work a little harder but hi... See more
Company replied
Eaay ro use website, helpful man on helpline when called to postpone and to add on lengths of hire. Quick response and delivery/ collection done quickly and on day stated.
Absolutely hopeless from start to finish. Didn't complete order Wouldn't accept off hire in alternative location Still awaiting refund
Company replied
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
345 Stanley Rd, Bootle, L20 2AE, Liverpool, United Kingdom
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Replied to 98% of negative reviews
Typically replies within 48 hours
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Delivery was a little late but staff explained the problem and offered a longer hire for free as compensation. Great Service All round.
Service was second to none. Gentlemen who served me was a credit to your company after I had a few teething problems with equipment he sorted the problem and came up with a a solution that allowed me to complete the job I had to do over the weekend.
Excellent service from start to finish. Paul(Liverpool) was great! Knowledgeable, helpful and excellent customer service. Would highly recommend.
D. Scott L12
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