Ease of use and navigating the website. Telephoned the Macclesfield Branch and spoke to a very helpful gentleman. Collected my items, got a full explanation of use and safety from the 2 knowledgeable... See more
Company replied
Unit 2, Mottram Way, Hurdsfield Industrial Estate, SK10 2DH Macclesfield, GB
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Ease of use and navigating the website. Telephoned the Macclesfield Branch and spoke to a very helpful gentleman. Collected my items, got a full explanation of use and safety from the 2 knowledgeable... See more
Company replied
Mixer worked for 1day. Closed weekend so rang Monday was told it would be collected and a manager would ring me. No one did. Collectted but no call. Emailed no response. Still waiting for response a... See more
Company replied
I hired a small air cleaner and cables which was a good machine. The lads at the Macclesfield branch were super helpful with all the information, and I had no trouble whatsoever adding on a few more... See more
Company replied
Staff couldn’t have been nicer or more helpful. Anything I overbought like sandpaper etc was refunded if unused, delivery and collection of equipment hired right in time. Will definitely use Brandon H... See more
Company replied
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Unit 2, Mottram Way, Hurdsfield Industrial Estate, SK10 2DH, Macclesfield, United Kingdom
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Excellent service from start to finish. Highly recommended. I made an error with the booking and the team helped rectify it which was a huge help.
Prompt and friendly delivery and collection as arranged, equipment worked perfectly and reasonable price. While anything less would have obviously been a problem, I couldn't expect anything more and will definitely use again.
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