I placed an order on-line to hire a hollow tine aerator from the Peterborough branch. On arrival I could see the equipment was ready and waiting. After providing my address verification I went to load... See more
Company replied
Location
Switch locationUnit 1, Saville Road Industrial Estate, Saville Road, PE3 7PR Peterborough, GB
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See what reviewers are saying
Staff friendly and very helpful, nothing seemed too much trouble. Had a small issue with the tool we had hired, it was dealt with promptly and professionally. Very pleased with the service and would r... See more
Company replied
What can I say but nothing but a pleasure. Ordered a triple ladder as I needed to put up some cctv cameras never used brandon hire before but as the branch was just around the corner from me in Peterb... See more
Ordered a tower scaffold with a working height of 4.2 meters, received this but had no guardrails at all so dangerous to say the least. Asked for pick up at a certain date when I had a day off, got to... See more
Company replied
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
Unit 1, Saville Road Industrial Estate, Saville Road, PE3 7PR, Peterborough, United Kingdom
- 01733 260 044
4.8
Excellent
51 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Always amazing to do business with them. Great staffs.
The way people talk to you. Always with respect.
May 29, 2024
Reply from Brandon Hire Station - Peterborough
Hi Bedeyuri, thank you for your positive review about our Peterborough team's respectful service. We appreciate your feedback and thank you for being a valued customer. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Peterborough
Hi Aj, thank you for your 5-star review. We're pleased to hear that you had an excellent hire experience and found our team professional. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Peterborough
Hi Mr Walker, thank you for your 5-star review. We're delighted to hear that you found our service first class and our prices unbeatable. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Peterborough
Hi Peter, thank you for your positive review. We're pleased to hear that you found our service excellent and our Peterborough team polite and helpful. Thank you for hiring with us and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Peterborough
Hi Vaidotas, thank you for your 5-star review. We're glad to hear that you had a positive experience with us. Thank you for hiring with us and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
Good service & good staffs
May 21, 2024
Reply from Brandon Hire Station - Peterborough
Hi Varun, thank you for your 5-star review. We're delighted to hear that you had a positive hire experience with us. Your feedback is greatly appreciated. Kind regards, the Brandon Hire Station team.
Hired a wackerplate the other week for…
Hired a wackerplate the other week for a job. The machine was almost new and staff at the store were good. All paid on line and easy collection and return. Would use again
April 15, 2024
Reply from Brandon Hire Station - Peterborough
Hi Gary, thank you for choosing Brandon Hire Station for your wacker plate hire. We're delighted to hear that you were pleased with the condition of the machine and found our Peterborough branch team helpful. We appreciate your positive feedback and hope we can assist you in the future. Kind regards, the Brandon Hire Station team.
Fantastic customer service
Fantastic customer service. Incredibly helpful.
May 17, 2024
Unprompted review
Reply from Brandon Hire Station - Peterborough
Hi, thank you for your positive review. We're delighted to hear that you received fantastic and incredibly helpful service from our Peterborough team. We appreciate your feedback and hope to serve you again in the future. Kind regards, the Brandon Hire Station team.
Very helpful staff
February 22, 2024
Reply from Brandon Hire Station - Peterborough
Hi Andy, thank you for your review and choosing to hire with us. We're delighted to hear that our Peterborough team were very helpful during your visit. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Peterborough
Hi David, thank you for your 5-star review. We're pleased to hear that you were happy with the equipment hired, and that our Peterborough team were helpful. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Peterborough
Hi Martin, thank you for your 5-star review. We're pleased to hear that you found our team friendly, helpful and reliable. Please get in touch if we can help again in the future. Kind regards, the Brandon Hire Station team.
10 out 10 from me
What can I say but nothing but a pleasure. Ordered a triple ladder as I needed to put up some cctv cameras never used brandon hire before but as the branch was just around the corner from me in Peterborough I went with them. Lee the guy who dropped it off was brilliant on time, plenty of communication and understanding. Same when picking it up. Would recommend this company very highly
September 14, 2023
Unprompted review
Very helpful and knowledgeable.
June 2, 2023
Easy to order
Easy to order, pleasant and helpful staff, pick up and return procedures simple
May 21, 2023
excellent service
May 21, 2023
staff were really helpful and nice
May 17, 2023
Excellent service
April 1, 2023
Reply from Brandon Hire Station - Peterborough
Good morning James, thank you for your 5* review, we hope you choose to hire from Brandon Hire Station again in the future
The whole experience was very good
The whole experience was very good. As with everything in life the price could have been cheaper.
April 2, 2023
Reply from Brandon Hire Station - Peterborough
Good afternoon Dave, thank you for your review, I'm sorry the price wasn't as low as you would have hoped but I'm really glad you had a good experience with Brandon Hire Station overall
Great turf removal machine
Great turf removal machine, easy pick up and staff friendly.
March 23, 2023
Reply from Brandon Hire Station - Peterborough
Good morning Steven, thank you for your review, it's great to know that the turf removal machine worked well and that the Brandon hire Station staff were friendly
Great service as always!
March 24, 2023
Reply from Brandon Hire Station - Peterborough
Good morning John. Thank you for your review. We hope the great service continues when you visit Brandon Hire Station in the future
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