Great help and advice when I first went to the store to hire a sander, and even better Customer Service when there was a small discrepancy upon return of the items which was resolved immediately. Hig... See more
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Great customer service by in store staff.
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Friendly fast service great value for money clean well maintained equipment, just what I needed.
Company replied
Hired a turf cutter and it had to go in the back of my car (it did fit) but was flat out refused any help in putting it in the car. I did it myself. Helpful
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Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
137 Water Street, SA12 6LF, Port Talbot, United Kingdom
- 01639 894567
4.1
Great
10 reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from Brandon Hire Station - Port Talbot
Hi Steven, thank you for your review about your recent experience. We're glad to hear that you received great customer service from our Port Talbot team. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Port Talbot
Hi Gareth, thank you for your 5-star review. We're delighted to hear that you had a great experience with us and found our service quick and friendly. Kind regards, the Brandon Hire Station team.
Great help and advice when I first went…
Great help and advice when I first went to the store to hire a sander, and even better Customer Service when there was a small discrepancy upon return of the items which was resolved immediately.
Highly recommend Rich at the Port Talbot Branch
September 4, 2025
Unprompted review
Reply from Brandon Hire Station - Port Talbot
Hi Alex, thank you for your positive feedback. We’re delighted to hear that Rich at our Port Talbot branch provided helpful advice and excellent customer service, especially in resolving the return issue quickly. Your recommendation means a lot to us and we hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Friendly fast service great value for…
Friendly fast service great value for money clean well maintained equipment, just what I needed.
July 8, 2025
Reply from Brandon Hire Station - Port Talbot
Hi Graham, thank you for choosing to hire with us. We're glad to hear that you found our prices competitive and had an excellent experience with our team and equipment. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Port Talbot
Hi Dan, thank you for your 5-star review. We're pleased to hear that you had a good hire experience and found our Port Talbot team helpful and approachable. Kind regards, the Brandon Hire Station team.
Great company and great support highly…
Great company and great support highly recommend.
May 17, 2025
Reply from Brandon Hire Station - Port Talbot
Good morning, thank you for your 5-star review! We're delighted to hear that we have left a positive impression as a business and really appreciate your recommendation. We hope we can support you again soon. Kind regards
Great turf cutter, useless staff
Hired a turf cutter and it had to go in the back of my car (it did fit) but was flat out refused any help in putting it in the car. I did it myself. Helpful
March 8, 2025
Reply from Brandon Hire Station - Port Talbot
Hi Lee, we're sorry to hear that our service did not meet our usual high standards in this instance and apologise that more support was not offered with the turf cutter. We appreciate your feedback and will take these comments on board to ensure we improve our service. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Port Talbot
Hi Simon, thank you for taking the time to leave us a positive review. We're glad to hear that you had a great experience with our Port Talbot team. Please do get in touch if we can support you with any hires in the future. Kind regards, the Brandon Hire Station team.
Excellent service from the staff and…
Excellent service from the staff and very informative regarding equipment
May 28, 2023
Port Talbot Store Local...so easy to travel to…
Local...so easy to travel to shop..helpful staff..and quickly sorted out misread instructions!!
Would use again! Thank you!
March 8, 2023
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