Brandon Hire Station - Redditch Reviews 30

TrustScore 4 out of 5

4.1

Unit 3, Clive Road Industrial Estate, B97 4BT Redditch, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

What a fantastic service, Hired a Wacker plate from the Redditch branch for a paving projected ordered and paid online for delivery. Comms was fantastic arrived when they said it would, delivery gent... See more

Company replied

Rated 3 out of 5 stars

Manager phoned up the day before my equipment was due for hire to say it had been checked on return from a previous hire and required a new engine. Promised to look for an alternative item and get ba... See more

Company replied

Rated 5 out of 5 stars

I used Brandon Hire Station for the first time today and received excellent advice and guidance on the tools I really needed for the job in hand. Outstanding customer service, I can’t recommend them e... See more

Company replied

Rated 5 out of 5 stars

Great customer service given by Jake at your Redditch branch, great handover of machine showing me how to run the Scariffier even going the extra mile and helping me get in the car… 5 stars for Jake…... See more

Company replied


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • Unit 3, Clive Road Industrial Estate, B97 4BT, Redditch, United Kingdom

  • 01527 582790

4.1

Great

TrustScore 4 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and good value

Great service and good value. Item I hire worked fine and did the job well. I would definitely recommend and should I need anything again I would definitely look at hiring from Brandon Tool Hire.

February 28, 2023
Rated 5 out of 5 stars

Brilliant vertical log splitter from Redditch

I have had brilliant service from the guys at the Redditch branch. I needed a vertical log splitter for trunk slabs from a Field Maple tree. It is a VERY hard wood and the grain had tightened even more as it dried out. The Oxdale machine is a serious piece of kit. Some of the slabs were 17 inches wide and 9 inches thick. The splitter dealt with them without any trouble. Ask about this electric hydraulic unit when you are considering a hire.

March 7, 2023
Unprompted review
Rated 3 out of 5 stars

Timely delivery

Booking was simple and straight forward, and pricing was very competitive, however delivery was where it fell down. I was hoping to start my job on the Monday morning, but delivery didn't happen until the afternoon, and then after I has chased it up.

November 21, 2022
Brandon Hire Station - Redditch logo

Reply from Brandon Hire Station - Redditch

I'm really sorry that your delivery was late Richard and for the inconvenience that caused. We always aim for morning deliveries and I'm sorry that this did not happen for you at the time of your order. Thanks for letting us know, as your review will be used to improve services moving forward. Kind Regards, Emma

Rated 5 out of 5 stars

Excellent service

Excellent service. I hired a tower and it was good quality, easy to erect and very stable.
The back office function was extremely efficient and even when I altered the hire period, there were no issues.
Delivery and collection were on time and done with a smile.
Thank you

September 17, 2022
Rated 4 out of 5 stars

Pretty good

Pretty good but booked for pm delivery and am collection, got am delivery and pm collection. Just as well I was home. Much easier to use than a certain other 3 letter company.

September 16, 2022
Rated 5 out of 5 stars

Great advice and very helpful.

Wayne at Brandon Hire Station, Redditch, was so very helpful with the choice of machinery and equipment needed for the sanding of our wooden floors. Thank you.

September 23, 2022
Rated 5 out of 5 stars

Concrete breaker hire

Initial breaker booked did not look appropriate for the required task, Staff very helpful in changing hire to the best tool for the job.

July 15, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look