What a fantastic service, Hired a Wacker plate from the Redditch branch for a paving projected ordered and paid online for delivery. Comms was fantastic arrived when they said it would, delivery gent... See more
Company replied
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What a fantastic service, Hired a Wacker plate from the Redditch branch for a paving projected ordered and paid online for delivery. Comms was fantastic arrived when they said it would, delivery gent... See more
Company replied
Manager phoned up the day before my equipment was due for hire to say it had been checked on return from a previous hire and required a new engine. Promised to look for an alternative item and get ba... See more
Company replied
I used Brandon Hire Station for the first time today and received excellent advice and guidance on the tools I really needed for the job in hand. Outstanding customer service, I can’t recommend them e... See more
Company replied
Great customer service given by Jake at your Redditch branch, great handover of machine showing me how to run the Scariffier even going the extra mile and helping me get in the car… 5 stars for Jake…... See more
Company replied
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Unit 3, Clive Road Industrial Estate, B97 4BT, Redditch, United Kingdom
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Replied to 99% of negative reviews
Typically replies within 48 hours
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Great service and good value. Item I hire worked fine and did the job well. I would definitely recommend and should I need anything again I would definitely look at hiring from Brandon Tool Hire.
I have had brilliant service from the guys at the Redditch branch. I needed a vertical log splitter for trunk slabs from a Field Maple tree. It is a VERY hard wood and the grain had tightened even more as it dried out. The Oxdale machine is a serious piece of kit. Some of the slabs were 17 inches wide and 9 inches thick. The splitter dealt with them without any trouble. Ask about this electric hydraulic unit when you are considering a hire.
Booking was simple and straight forward, and pricing was very competitive, however delivery was where it fell down. I was hoping to start my job on the Monday morning, but delivery didn't happen until the afternoon, and then after I has chased it up.

Reply from Brandon Hire Station - Redditch
Did what they said they would and provided a great service 👍
Excellent service. I hired a tower and it was good quality, easy to erect and very stable.
The back office function was extremely efficient and even when I altered the hire period, there were no issues.
Delivery and collection were on time and done with a smile.
Thank you
Pretty good but booked for pm delivery and am collection, got am delivery and pm collection. Just as well I was home. Much easier to use than a certain other 3 letter company.
Wayne at Brandon Hire Station, Redditch, was so very helpful with the choice of machinery and equipment needed for the sanding of our wooden floors. Thank you.
Initial breaker booked did not look appropriate for the required task, Staff very helpful in changing hire to the best tool for the job.
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