Unfortunately the hire of a roof ladder for 2 weeks for urgent work was a disaster. First the wrong ladder was delivered by Redruth depot, too short, not the 5.6 meter ladder I ordered. I phon... See more
Company replied
Location
Switch locationUnit 14, Barncoose Industrial Estate, Barncoose, TR15 3RQ Redruth, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thanks John and your team for the portaloo and trestle tables for the Long Rock Summer Fete Charity event organised by the LRRA. The help given in raising the order and the delivery and collection on... See more
Company replied
Absolutely amazing service both delivery and collection drivers were great,and the wood chipper was worth its weight in gold. We brought a house with an over garden and couldn’t see the house and cle... See more
Company replied
I recently had an excellent experience with a gentleman named John at the Redruth Branch. He was invaluable, knowledgeable, and a pleasure to work with. I would highly recommend John for your needs at... See more
Company replied
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
Unit 14, Barncoose Industrial Estate, Barncoose, TR15 3RQ, Redruth, United Kingdom
- 01209 216363
4.2
Great
22 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super Helpful Team at Redruth
Good hire prices and the team were super helpful. I ordered online but then wanted to add an item afterwards - I couldnt figure out how to do it online so went into my local branch. The lads in the office managed to sort it out for me no problem. Whilst using the mixer, it suddenly started to make a strange noise! I phoned the office and they agreed it sounded dodgy so within an hour they had swapped it for another one. I'd definitely recommend Brandon Hire 5*
April 29, 2023
Friendly service
The chaps at the depot were friendly and personable.
Made the hire very easy.
April 27, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.