People at the pick up place were very helpful, explaining how things work and helping get things to the car. The Kercher carpet machine worked really well and would happily hire again.
Company replied
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See what reviewers are saying
Rotovator on hire delivered on time, and collected (by arrangement) also on time - phone comms made by local hire station and delivery collection drivers to keep me informed in a timely manner. Mach... See more
Company replied
The team at Salisbury were excellent; helpful and flexible…many thanks and I will continue to use Brandon for all my DIY hire needs!
Company replied
If I could have given 0 stars, I would have definitely done so. Placed an order to hire some equipment, I had payed the balance immediately and received the confirmation for my order with amount paid... See more
Company replied
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
Faraday Road, SP2 7NR, Sailsbury, United Kingdom
- 01722 427180
4.5
Excellent
46 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Easy to order online and product ready…
Easy to order online and product ready on time. Weekend hire flexible on pick up and drop off times
June 21, 2023
Easy to book equipment hire
Easy to book equipment hire, guys in the shop really helpful
June 18, 2023
Great service
Hired a mixer I received a message to say when it would be delivered,the driver was happy to deliver to the back of the garden. Once again a great service at a competitive price. Thank you.
June 2, 2023
Easy to order on line (and slightly…
Easy to order on line (and slightly cheaper), friendly and helpful staff at Salisbury branch
April 16, 2023
Reply from Brandon Hire Station - Salisbury
Good afternoon Sally, thank you for reviewing Brandon Hire Station. It's great to know that our equipment is well maintained.
Really great and friendly service
Really great and friendly service. Delivered right to my door, with no complaints, despite living on a very narrow street. I’ve never used a tool hire company before, but will happily use these guys again as the whole process was a breeze.
April 12, 2023
Reply from Brandon Hire Station - Salisbury
Good afternoon Tom, I will pass your comments onto our Brandon Hire Station staff, it's great to hear they did a good job and made your first hire a pleasant one. We hope you choose to hire from us again in the future. Thank you for taking time to leave us a 5* review
Fast efficient and friendly service
Fast efficient and friendly service, explained the tool hired well, returned early as the breaker made the job easier than expected and charges were amended for the time i had the equipment
April 11, 2023
Reply from Brandon Hire Station - Salisbury
Good morning, thank you for taking time to leave Brandon Hire Station a 5* review. I'm glad the breaker you hired made the job easier for you. I will pass your comments onto our branch staff and we hope you choose to hire from us again in the future
Excellent service
Excellent service. Good communication prior to delivery and collection. Delivery man v personable, demo'd the machine and made sure I was happy with it. Machine did the job perfectly. Recommended.
March 20, 2023
Incredibly helpful team at Brandon Hire…
Incredibly helpful team at Brandon Hire Salisbury. Worked with me to arrange earier delivery and made a really speedy swop out with equipment when I had an issue. Great service, thank you.
March 10, 2023
Unprompted review
Excellent service and very helpful and…
Excellent service and very helpful and much needed help from the delivery and return driver.
February 17, 2023
Completely straightforward hire with a…
Completely straightforward hire with a minimum of paperwork once booked online.
November 25, 2022
Salisbury Hire Station
I hired a cement mixer, the mixer was in good condition. The customer service was spot on, I will definitely use Salisbury hire station again.
November 11, 2022
100% worth it
100% worth it. Was making a patio and bit the bullet to hire a cement mixer and plate whacker, best, decision, ever. Arrived promptly, worked great and with the amount of time and back ache it saved me it was fantastic value for money.
September 3, 2022
Concrete breaker
Easy to hire online, help and advice
on how to use the equipment. Help with loading. Perfect thank you
September 5, 2022
Very professional and helpful. Thank you
Having no experience with "big" tools at all I found Brandon Hire Station staff very helpful and professional. The whole process went smoothly and hassle free. Thank you everybody
August 28, 2022
A great service from start to finish
Always a great service from start to finish from the Salisbury team. They always ensure the order I make online is correct, are amenable to changes, and collect and deliver on time.
September 26, 2022
Great service from the Salisbury branch…
Great service from the Salisbury branch crew. Friendly and helpful
August 15, 2022
Very easy to book online the evening…
Very easy to book online the evening before. Ready for me to pick up at 7am. Very helpful helping me load and unload when returned.
June 8, 2022
Excellent service!
Excellent service. Really friendly and helpful staff at the Salisbury branch.
June 7, 2022
Faultless
Faultless.
Talk about no hassle! This has got to have been one of the best equipment hire experiences I’ve had in years. The machine was available exactly when I wanted it.
It was quick and easy and the guys were friendly and helpful.
May 20, 2022
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