Brandon Hire Station - Stoke Reviews 

34
TrustScore 4.5 out of 5

4.7

Domindo House, Lytton Street, ST4 2AG Stoke-On-Trent, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Hired a floor sanding kit. Tools were all functional and I had ordered enough consumables to cover the job. I included delivery and collection and although collection was 3 days late, that wasn’t a pr... See more

Company replied

Rated 4 out of 5 stars

Excellent service, very helpful staff. I hired a concrete beaker and one of the chisels didn't fit (it slid up and down), but I was still able to complete the job without any problems. I would certain... See more

Rated 5 out of 5 stars

Superb service start to finish. The Birmingham branch was unable to provide what I required, and I was passed on to the Stoke-on-Trent branch. Keith was superb in dealing with my requests as well... See more


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • Domindo House, Lytton Street, ST4 2AG, Stoke-On-Trent, United Kingdom

  • 01782 414 641

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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Replied to 99% of negative reviews

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4.7

All reviews

(34)

657 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic value

Easy to use Web site, the item was all ready when I got there and the staff are very friendly and helpful and the hire price couldn't be beat, would definitely recommend, thank you, Andy

May 25, 2023
Rated 5 out of 5 stars

Domestic hire for lawn care

We hired a scarifier for a domestic garden project. Very easy to book online. As our booking was weather dependent it was very useful to be able to book just a short time ahead. The delivery and collection process was easy and we were kept well I formed by the staff with a phone call from each driver. Good quality machine which worked well.

May 21, 2023
Rated 5 out of 5 stars

Easy to book

Easy to book, very helpful staff good quality and safe product ( cat ladder) highly recommended will use again. 5x

March 13, 2023
Brandon Hire Station - Stoke logo

Reply from Brandon Hire Station - Stoke

Good morning, thank you for leaving us a review, its fantastic to know that the cat ladder was safe, and that you would recommend Brandon Hire Station, we hope you hire from us again soon

Rated 5 out of 5 stars

Really easy to use carpet and…

Really easy to use carpet and upholstery cleaner, I have since recommended to people I know especially as the service was spot on and most reasonably priced locally!

September 5, 2022
Rated 5 out of 5 stars

Good customer experience

Website reasonably straightforward but had to clarify a couple of details with local (Stoke on Trent) staff who were very helpful and knowledgeable. After that everything went smoothly and equipment worked as expected. Would use again.

August 19, 2022
Rated 4 out of 5 stars

Excellent service

Excellent service, very helpful staff. I hired a concrete beaker and one of the chisels didn't fit (it slid up and down), but I was still able to complete the job without any problems. I would certainly use them again.

May 18, 2022

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