The chaps were very helpful, kind and clearly enjoyed their jobs. Thank you and will return when I need equipment in future.
Company replied
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Excellent service from start to finish. The booking online was easy to use and straight forward. The staff in the store were polite, friendly, helpful and highly efficient. Collection and return was... See more
Company replied
Really helpful. Pick up guy confirmed my online selection was suitable for my project. Ran thru safety & best usage techniques. Polite & helpful
Company replied
Outstanding service. Booked a mixer online, arrived right on time next day. Finished the job earlier than expected, they came and picked it up and actually refunded the unused day, which I wasn’t expe... See more
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
Samlet Road, Llansamlet, SA7 9AG, Swansea, United Kingdom
- 01792 798 167
4.5
Excellent
17 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and Informative
The chaps were very helpful, kind and clearly enjoyed their jobs. Thank you and will return when I need equipment in future.
August 26, 2025
Reply from Brandon Hire Station - Swansea
Good morning, thank you for your thoughtful review. We’re glad our Swansea team’s helpful and friendly approach made a positive impression and we look forward to assisting you in the future! Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Swansea
Good afternoon, thank you for your review and being a valued customer with our Swansea branch. We're glad to hear that the team always provide high quality service and we hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Really helpful
Really helpful. Pick up guy confirmed my online selection was suitable for my project. Ran thru safety & best usage techniques.
Polite & helpful
August 25, 2024
Reply from Brandon Hire Station - Swansea
Hi Michael, thank you for your 5-star review. We're delighted to hear that our Swansea team was able to assist you with your project and provided helpful safety and usage advice. We appreciate your positive feedback and hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Excellent service and log splitter did the job perfectly
Ordered up a log splitter for the weekend. Delivered on time, handed over with verbal instruction on use, easy to use and collected on time after we split 10 ton of logs.
August 19, 2024
Reply from Brandon Hire Station - Swansea
Hi Alun, thank you for your 5-star review. We're glad to hear that the log splitter was delivered on time and met your needs perfectly. We appreciate your feedback and hope we can assist you again in the future. Kind regards, the Brandon Hire Station team.
Excellent service from start to finish.
Excellent service from start to finish.
The booking online was easy to use and straight forward. The staff in the store were polite, friendly, helpful and highly efficient. Collection and return was smooth and easy and the team at Swansea store showed great attention to detail. I would recommend them to anyone. Well done, another satisfied customer
July 20, 2024
Reply from Brandon Hire Station - Swansea
Good afternoon, thank you for your wonderful review. We're delighted to hear that you found our online booking system easy to use and that our Swansea store team provided excellent service. Your recommendation means a lot to us. Kind regards, the Brandon Hire Station team.
Collection was easy mixer was ready and…
Collection was easy mixer was ready and was great quality, the return was just as simple, these will be my goto rental firm in future.
June 3, 2024
Reply from Brandon Hire Station - Swansea
Hi Chris, thank you for choosing Brandon Hire Station Swansea for your equipment hire needs. We're delighted to hear that you found the collection and return process easy and that the mixer was of great quality. We're honoured to be your go-to hire firm in the future! Kind regards, the Brandon Hire Station team.
Easy to order and item was ready to…
Easy to order and item was ready to pick up when I arrived .
Return procedure straight forward too . Great service .
May 20, 2024
Reply from Brandon Hire Station - Swansea
Hi James, thank you for your positive feedback. We're glad to hear that your ordering and return experience was smooth and that you found our service great. We appreciate your business and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Very good service
Competitive prices, easy to order online, tools hired in good condition. staff very helpful.
February 6, 2024
Reply from Brandon Hire Station - Swansea
Hi Graham, thank you for your 5-star review. We're delighted to hear that you found our prices competitive and were pleased with the condition of the equipment you hired. Thank you for your positive feedback about the service in branch and our online ordering process. We hope we will see you again in the future. Kind regards, the Brandon Hire Station team.
Really helpful team at the Swansea…
Really helpful team at the Swansea branch who quickly resolved my queries and had the required equipment ready for collection at the agreed time 👍
October 18, 2023
Reply from Brandon Hire Station - Swansea
Hi Chris, thank you for sharing your positive experiences of our Swansea branch. We're delighted to hear that the team were so helpful and were quick to resolve your queries. Thank you for hiring with us and we hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Delivered in time
Delivered in time, good quality equipment (cement mixer), and picked up promptly at end of rental. Competitive prices. Recommend.
August 1, 2023
Arrived on time delivery man helping
June 25, 2023
Great Customer Service
First machine didn't work but BHS replaced as soon as possible so we got the job completed on time.
April 18, 2023
Reply from Brandon Hire Station - Swansea
Good afternoon Rachel. We are sorry that the first machine didn't work, but it's good to hear the issue was resolved. Thank you for leaving Brandon Hire Station a great review.
Outstanding service
Outstanding service. Booked a mixer online, arrived right on time next day. Finished the job earlier than expected, they came and picked it up and actually refunded the unused day, which I wasn’t expecting at all. Great communication around, very helpful and would definitely use again.
October 27, 2022
The staff at the swansea branch were…
The staff at the swansea branch were outstanding. They helped load the equipment and set it up in the branch to show me how to work the equipment. I have nothing negative to say. Service was first class at the swansea branch.
October 12, 2022
Very helpful staff and quality products…
Very helpful staff and quality products at very competitive prices will keep using their services for future projects
September 13, 2022
Excellent hire company who provided the…
Excellent hire company who provided the plant i required in good order and with good communication. Would recommend
July 19, 2022
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