First time using Brandon Tool Hire and found the experience straight forward. Booked online with no problems.
Company replied
Unit 4 The Quadrillion, Weatmead Drive, Westlea, SN5 7UL Swindon, GB
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First time using Brandon Tool Hire and found the experience straight forward. Booked online with no problems.
Company replied
Friendly staff at Swindon branch. I had been put off using HSS Hire because they wanted to add another £50 deposit on top of all the other costs as an 'in case you break it' deposit, and that was f... See more
Company replied
Turned up to deliver the tower mid afternoon instead of the morning as arranged & now I’ve been waiting for these lot to collect it from my property for nearly a week now. Constantly lied to myself &... See more
Company replied
Friendly, knowledgeable staff who were quite pleasant. It wasn't clear that I needed the transformer when I ordered from the website, but the staff were quite helpful
Company replied
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Unit 4 The Quadrillion, Weatmead Drive, Westlea, SN5 7UL, Swindon, United Kingdom
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Friendly staff at Swindon branch.
I had been put off using HSS Hire because they wanted to add another £50 deposit on top of all the other costs as an 'in case you break it' deposit, and that was for an unimpressive, domestic 'karcher' style machine, whereas for less outlay Brandon got me a jet wash beast which blasted the slippery paving and left it clean looking - from almost black surfaces to buff fairly quickly with a professional looking, industrial machine with really long hose for the wand. 24 hour hire meant I could collect to suit about 11am and use it for the rest of the day, then use again for a couple of hours the next morning before returning around 11 am. All good.
Cheers.

Reply from Brandon Hire Station - Swindon
Easy to hire and return, staff at Swindon branch really helpful.

Reply from Brandon Hire Station - Swindon
My job initially was delayed a week, But Brandon hire was very accommodating and rebooked with no problem for the next week.

Reply from Brandon Hire Station - Swindon
The guy in the shop was incredibly helpful and showed us how the tool worked as well as letting us take extra consumables and then paying for what we used at the end!
Great range of tools for hire for my diy project. Friendly and helpful staff and excellent value for money. Winner

Reply from Brandon Hire Station - Swindon
Everything was great, from booking on line, to collecting my equipment,i would definitely recommend Brandon Hire Station
Excellent service, Ric managed to track down the machine I required and I had it in a couple of days. It worked perfectly, I will definitely use this store again.
I didnt collect/return but partner said service was good and informative. Would 100% use them again for the price!
Hired a tower scaffold for DIY task. Delivered when they said they would. Had an issue with the collection time (I misread) and the team rescheduled collection time at end of same day - absolutely awesome customer service.
Brilliant service, Delivery and Collection. Phone them for information and advice twice and was greeted with lovely staff that explained all the details etc. Even the local depot and collection staff were very helpful. Would definitely use again and highly recommend. Great service. Thank you!
Easy to collect and return, friendly staff, item was ready first thing in the morning.
Brilliant and reliable staff always on hand to lend a helping hand if needed.
My go to company
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