Brandon Hire Station - Swindon Reviews 

46
TrustScore 3.5 out of 5

3.7

Unit 4 The Quadrillion, Weatmead Drive, Westlea, SN5 7UL Swindon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

First time using Brandon Tool Hire and found the experience straight forward. Booked online with no problems.

Company replied

Rated 5 out of 5 stars

Friendly staff at Swindon branch. I had been put off using HSS Hire because they wanted to add another £50 deposit on top of all the other costs as an 'in case you break it' deposit, and that was f... See more

Company replied

Rated 1 out of 5 stars

Turned up to deliver the tower mid afternoon instead of the morning as arranged & now I’ve been waiting for these lot to collect it from my property for nearly a week now. Constantly lied to myself &... See more

Company replied

Rated 5 out of 5 stars

Friendly, knowledgeable staff who were quite pleasant. It wasn't clear that I needed the transformer when I ordered from the website, but the staff were quite helpful

Company replied


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • Unit 4 The Quadrillion, Weatmead Drive, Westlea, SN5 7UL, Swindon, United Kingdom

  • 01793 641 044

3.7

Average

TrustScore 3.5 out of 5

46 reviews

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Replied to 99% of negative reviews

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3.7

All reviews

(46)

657 reviews in the last 12 months

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Rated 5 out of 5 stars

Working away from home

Friendly staff at Swindon branch.
I had been put off using HSS Hire because they wanted to add another £50 deposit on top of all the other costs as an 'in case you break it' deposit, and that was for an unimpressive, domestic 'karcher' style machine, whereas for less outlay Brandon got me a jet wash beast which blasted the slippery paving and left it clean looking - from almost black surfaces to buff fairly quickly with a professional looking, industrial machine with really long hose for the wand. 24 hour hire meant I could collect to suit about 11am and use it for the rest of the day, then use again for a couple of hours the next morning before returning around 11 am. All good.
Cheers.

March 13, 2024
Brandon Hire Station - Swindon logo

Reply from Brandon Hire Station - Swindon

Hi Andrew, thank you for choosing Brandon Hire Station and for sharing your positive experience at our Swindon branch. We're glad to hear that our industrial jet wash helped you achieve great results efficiently. We appreciate your feedback and hope we will see you again in the future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Great Service & Equipment

Easy to hire and return, staff at Swindon branch really helpful.

December 5, 2023
Brandon Hire Station - Swindon logo

Reply from Brandon Hire Station - Swindon

Hi Charlie, thank you for your positive review. We're delighted to hear that you found our Swindon branch team helpful and that the hiring process was easy. Please get in touch if we can help again in the future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

My job initially was delayed a week

My job initially was delayed a week, But Brandon hire was very accommodating and rebooked with no problem for the next week.

October 10, 2023
Brandon Hire Station - Swindon logo

Reply from Brandon Hire Station - Swindon

Hi Jason, thank you for your positive review. We're pleased to hear that our Swindon team were accommodating and helped to reschedule your hire easily. Thank you for choosing to hire with us and we hope to see you again in the future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Fast & Friendly service

October 12, 2023
Brandon Hire Station - Swindon logo

Reply from Brandon Hire Station - Swindon

Hi Shane, thank you for choosing to hire with us! We're delighted to hear that you were impressed with our service and hope to see you again in future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars
Brandon Hire Station - Swindon logo

Reply from Brandon Hire Station - Swindon

Hi Daniel, thank you for your review. We're delighted to hear that you are impressed with the service at our Swindon branch and look forward to seeing you again in future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Well done

Very quick and very helpful

August 13, 2023
Brandon Hire Station - Swindon logo

Reply from Brandon Hire Station - Swindon

Hi Ross, thank you for your 5-star review. We're delighted to hear that you had a great experience with us and found our service quick and helpful. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Really helpful staff

The guy in the shop was incredibly helpful and showed us how the tool worked as well as letting us take extra consumables and then paying for what we used at the end!

July 25, 2023
Rated 5 out of 5 stars

Great service

Great service. Helpful staff. Good rates.

March 23, 2023
Brandon Hire Station - Swindon logo

Reply from Brandon Hire Station - Swindon

Good morning John, thank you for your review, I will pass your comment onto the staff, which Brandon Hire Station branch did you visit?

Rated 5 out of 5 stars

Excellent service

Excellent service, Ric managed to track down the machine I required and I had it in a couple of days. It worked perfectly, I will definitely use this store again.

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

Hired a tower scaffold for DIY task

Hired a tower scaffold for DIY task. Delivered when they said they would. Had an issue with the collection time (I misread) and the team rescheduled collection time at end of same day - absolutely awesome customer service.

September 23, 2022
Rated 5 out of 5 stars

Brilliant service

Brilliant service, Delivery and Collection. Phone them for information and advice twice and was greeted with lovely staff that explained all the details etc. Even the local depot and collection staff were very helpful. Would definitely use again and highly recommend. Great service. Thank you!

August 26, 2022

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